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“An average hotel”

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Holiday Inn Express Charlotte-Arrowood
Ranked #103 of 180 Hotels in Charlotte
Reviewed June 29, 2007

My husband and I stayed at the Holiday Inn Express Charlotte-Arrowood Friday, June 29, 2007 for an event at the Bobcat Arena in uptown Charlotte. Upon first arrival, the hotel looked brand new and in good condition. Check-in was fast, and the desk clerk provided us with printed directions to the arena and suggestions on dinner locations. The lobby was tastefully decorated, yet the floors had not been cleaned, as there was some sticky substance all over them from the front desk to the elevators.

The only major complaint I had about this hotel was the cleanliness of the rooms. The floors did not look like they had been vacuumed, and the bathroom had hair around the shower and in it. The bathroom mirror had not been cleaned as well. Also, there was no soap in our bathroom, but the front desk employee informed me they were out. There was a broken lamp in between the beds, but that really did not bother me. The beds were clean, so I didn't bother to complain to the front desk about the other issues.

The complimentary breakfast was good, and the arena was about 10 minutes from the hotel. Overall, not a bad stay, yet the rooms could have been cleaner. Also, my suggestion is to ask for a room on the top floor, as we heard people moving above us all night.

  • Stayed: June 2007, traveled as a couple
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    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
3  Thank GracieC00
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Reviewed November 6, 2015 via mobile
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Stayed: November 2015, traveled as a couple
Thank Jutta Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Charlotte-Arrowood, responded to this reviewResponded November 23, 2015
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Additional Information about Holiday Inn Express Charlotte-Arrowood

Address: 805 W Arrowood Rd, Charlotte, NC 28217-5007
Phone Number:
Location: United States > North Carolina > Charlotte > Montclaire South
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#58 Family Hotel in Charlotte
Price Range: $102 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Charlotte-Arrowood 2.5*
Number of rooms: 97
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Charlotte - Arrowood! Ideally located minutes from the Charlotte-Douglas International Airport and near I-77 & I-485, our Charlotte, NC hotel is convenient to downtown Charlotte (7 miles) and area attractions. Families will enjoy staying with us as they explore all the Queen City has to offer. Spend the day at Discovery Place or experience Carowinds theme park (4 miles) or the US National Whitewater Center (15 miles). The Bobcat's Arena, Lowe's Motor Speedway and Bank of America Stadium are minutes away for sports fans. South Park Mall and Carolina Place Mall offer a variety of shopping options. Our hotel is perfect for business travelers, as we are within minutes of many local offices and business parks. We provide you with several necessary business amenities, including a 24-hour Business Center with copy, fax and shipping services. When you stay at Holiday Inn Express Charlotte-Arrowood, be sure to take a dip in our indoor pool or enjoy a workout in our Fitness Center. We are proud to offer free high-speed Internet access throughout the hotel. ... more   less 
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Also Known As:
Holiday Inn Express Charlotte-Arrowood Hotel Charlotte
Holiday Inn Charlotte
Charlotte Holiday Inn

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