I have stayed at this property twice in the last six weeks with friends while staying in Charlotte for a couple of Panthers games. My wife works for Sheraton so I try to stay at one their properties while travelling.
The hotel itself is not bad. The lobby, which they were working on the first time we stayed, was finished when arrived this time and it has a flat screen TV with a sitting area and computer guests can use to access internet. Rooms also have flat screens and the rooms are very quiet. Heard very little noise either trip. Front desk is helpful and friendly. 4 stars for all of this.
Now the bad, and I do mean B-A-D! We had our vehicle broken into both trips. First time we parked in the back. My thought at the time was it can happen anywhere and booked the hotel for the second game without a second thought. Big mistake. This time when we got back from the game at around 5 pm we parked in the front parking lot just steps from the front door. We go out at 6:30 to hit the town and the lock has been popped out and someone had rummaged throught the glove compartment and stole a portable tv from the behind the front seat. It had barely gotten dark outside! We asked the front desk clerk about security and she said they don't come in until 11pm. Didn't help us either time as both times the thugs broke in before 11. She even stated things had been getting bad around there and that this wasn't uncommon.
Management needs to step up because they have a major security problem. Lights in the front parking lot didn't come on until about 7:30 about 2 hours after the sun went down. Even then the lighting was inaddequate. Security needs to be there before 11 since this seems to be a regular occurence. I have lousy luck but to get robbed twice in a six week span at the same place boggles the mind. Once is an accident but twice is pattern. I can only imagine how many break-ins occur here in a week or for that matter a night. I can assure you it won't happen to us a third time because we won't be back.
- Official Description (provided by the hotel):
- Our hotel is conveniently located near uptown Charlotte, Bank of America Stadium, and Lowe's Motor Speedway. We offer a complimentary fitness center, wifi, business center, airport and local area shuttle. ... more less
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- Also Known As:
- Four Points By Sheraton Charlotte Hotel Charlotte
- 4 Points By Sheraton Charlotte
- Four Points Charlotte
- Sheraton Charlotte
- Charlotte Sheraton
- Charlotte Four Points