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“Not that awesome :/” 3 of 5 bubbles
Review of Residence Inn Charlotte SouthPark

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Residence Inn Charlotte SouthPark
Ranked #59 of 176 Hotels in Charlotte
Certificate of Excellence
Raleigh, North Carolina
Level Contributor
5 reviews
“Not that awesome :/”
3 of 5 bubbles Reviewed October 11, 2013

Room was okay. I travel for work, I was there for 2 weeks and got to see that they do NOT clean the rooms. At all. Nothing gets swept/wiped down/vacuumed. Was overcharged for dry cleaning, but that was fixed, just had to say something to the front desk. Free dinner was always gross looking. Breakfast always smelt burnt. The bartender plays candy crush while you stand there looking at her. I MISSED my bed.

  • Stayed October 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Cheverly C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ricltsp, Manager at Residence Inn Charlotte SouthPark, responded to this review, October 14, 2013
Dear Guest,
Thank you for staying at the Residence Inn Charlotte SouthPark and taking the time to review our hotel. We appreciate your feedback. We are very sorry to hear that your stay with us was less than satisfactory. Your satisfaction is extremely important to us. These issues will be discussed with the appropriate personnel. While we try to be your “home away from home”, we agree there is nothing better than your own bed! We hope you will try us again, the next time your travels bring you to Charlotte.
Sincerely,
Jennifer Peterson, AGM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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224 reviews from our community

Traveler rating
    89
    81
    36
    8
    10
See reviews for
62
46
19
71
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Sumter, South Carolina
Level Contributor
81 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed October 1, 2013

We came into town for a 3 day conference and enjoyed our stay here. The room is well apportioned and modern. The room was also clean. One of our towels did have a stain on it but we just tossed it to the side and the replacement from room service the next day was clean. The beds were comfortable. The staff was nice and we were greeted with a smile. The hotels is in walking distance to some great restaurants and shopping.When we come back in a couple months we will most probably stay here again.

  • Stayed September 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SierraTrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, South Carolina
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed September 29, 2013

Plus side...King Studio was clean and spacious, front desk was responsive in giving us the top floor and away from the elevator. ALL Residence Inns are a good reliable choice for a nice getaway and Charlotte is a great city to make a quick weekend getaway. The cost was very good, so no complaint there. The King bed was comfortable and the parking was complimentary.

There were a few negatives, but management was responsive and compensated us.
The bed sheets were not very nice, rather worn and did not have a nice feel. The television remote was dying...changing channels was a pain, someone had messed with the display settings on the TV so the picture was truncated at the edges. The plug for the bathtub did not fit the drain...so no bath. The shower was fine. There was a used towel hanging on the back of the bathroom door when we arrived.

My wife mentioned some of the issues to the front desk...and within 24 hours I had been given some bonus points! Kudos to local management for taking my wife's comments seriously and responding!

Room Tip: The bar has very nice wine, priced similar to a restaurant. The elevator shaft seemed noisy, so ask...
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank WXinDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manassas, Virginia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed September 17, 2013

We recently stayed two nights & enjoyed our stay very much. Rooms were spacious, clean and comfortable. Having two tv's is always a plus. The breakfast had a nice variety of foods but found out it is best to not go too late as they start running out of things. Would be nice if they would have a soda machine. This hotel is very convenient to South Park Mall. We would stay here again when in the area.

  • Stayed September 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank amy7518
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed September 11, 2013

We stayed here twice in the past month while our home was being renovated. Both times our stay was outstanding. The rooms were clean and comfortable. Loved all the extra pillows on the beds. The Staff was very attentive. Breakfast was delicious with an ample selection. Overall we enjoyed our stay and would definitely stay here again.

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cara799
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Forest, Virginia
Level Contributor
47 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed September 4, 2013

We stayed one night and it was super clean and comfortable. The people were friendly. There’s a bar that’s open until midnight and a big breakfast in the mornings. Pretty convenient to the South Park Mall. We always stay away from the elevators, and our request was happily accommodated. Located in a quiet, very low-traffic area.

Room Tip: We always ask to be away from elevators. Air conditioning worked perfectly.
See more room tips
  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank KellyGrambau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina, United States
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 4, 2013

My family gave me my baby shower in the banquet room, and I was very impressed. From the courtyard in the whole place is very clean, modern and freshly decorated. It was not too hard to find the entrance, and I love the fact that the room's entrance is right at the end of a short hall way not too hard to find either. The room is clean, large, with round tables and is not dull or lifeless as other places I've been.

  • Stayed August 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Debbie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Charlotte SouthPark

Property: Residence Inn Charlotte SouthPark
Address: 6030 Piedmont Row Drive South, Charlotte, NC 28210
Phone Number:
Location: United States > North Carolina > Charlotte > Barclay Downs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#45 Romantic Hotel in Charlotte
#46 Business Hotel in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Charlotte SouthPark 3*
Number of rooms: 152
Reservation Options:
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Also Known As:
Residence Inn Charlotte Southpark Hotel Charlotte
Charlotte Residence Inn

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