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Reviewed May 13, 2019

Rooms were very spacious, clean, and updated. Nice sitting area with couch. We very much enjoyed the rooftop view of downtown Charlotte. Breakfast was great with a lot to choose from. Staff was very friendly.

Date of stay: May 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank kms37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamD4397, Manager at Hyatt Place Charlotte Downtown, responded to this reviewResponded May 14, 2019

Thank you for choosing the Hyatt Place Charlotte Downtown. We greatly appreciate your kind review, and are excited to pass this along to our staff! We look forward to your next stay in Charlotte!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 13, 2019

Best Hyatt Place on the planet! Great view from the restaurant on top of hotel. Food was just OK. They comped my valet parking for 2 cars with two rooms. Great venue, great breakfast too! I would definitely go back to this hotel.. Great value and service!

Date of stay: May 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank FarAway63725531555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamD4397, Manager at Hyatt Place Charlotte Downtown, responded to this reviewResponded May 14, 2019

Thank you for choosing the Hyatt Place Charlotte Downtown. We greatly appreciate your kind review, and are excited to pass this along to our staff! We look forward to your next stay in Charlotte!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 11, 2019 via mobile

Drove into Charlotte for a family wedding, as I pulled up to valet the crew were all super professional, kind and courteous.

The battery died as I arrived, and the attendants graciously offered to jump it!

Justin the supervisor provided great service above and beyond expectations.

The Hyatt is a beautiful hotel in a fantastic location with outstanding customer service!

Thanks for all your help!

Date of stay: May 2019
Trip type: Traveled with family
Thank B6284UUalisonm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamD4397, Manager at Hyatt Place Charlotte Downtown, responded to this reviewResponded May 14, 2019

Thank you for choosing the Hyatt Place Charlotte Downtown. We greatly appreciate your kind review, and are excited to pass this along to our staff! We look forward to your next stay in Charlotte!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 4, 2019 via mobile

Hotel was super clean! Valet staff was great especially Matt, both Collins, Daniel, ros! Great group! I can’t wait to come back again and see these boys. They really made my day easier and helped
Me get to where I was going aster

Date of stay: May 2019
Trip type: Traveled with friends
Thank Julie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamD4397, Manager at Hyatt Place Charlotte Downtown, responded to this reviewResponded May 14, 2019

Thank you for choosing the Hyatt Place Charlotte Downtown. We greatly appreciate your kind review, and are excited to pass this along to our staff! We look forward to your next stay in Charlotte!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 2, 2019

This was a great room and location for my business trip. The only thing I didn't know before arriving was that the lobby/check was on the 10th floor. Otherwise, everything was excellent from beginning to the end. I will return to this location in the future.

Date of stay: April 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Escape03231924120
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamD4397, Manager at Hyatt Place Charlotte Downtown, responded to this reviewResponded May 3, 2019

Thank you for choosing the Hyatt Place Charlotte Downtown. We greatly appreciate your kind review, and are excited to pass this along to our staff! We look forward to your next stay in Charlotte!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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