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“Nice downtown hotel”

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Hyatt Place Charlotte Downtown
Ranked #30 of 178 Hotels in Charlotte
Certificate of Excellence
Raleigh NC
Level 6 Contributor
353 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
“Nice downtown hotel”
Reviewed July 21, 2014 via mobile

The location is good, easy walk to several spots. As other posts have said it is not easy to find the valet parking station. There is a really nice rooftop restaurant. The pool is outdoor on the roof. The room was clean, there were a lot of TV stations. The breakfast was good and the overall service was good. We will stay here again when visiting Charlotte.

Stayed July 2014, traveled with family
Helpful?
Thank steve1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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671 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (68)
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English first
Boston, Massachusetts
Level 6 Contributor
137 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed July 14, 2014 via mobile

Stayed he for three nights in Feb. location is just a few blocks from the central downtown boulevard. Walking is not an issue. Hotel is still having small issues. I discovered that there were leveling cleats still visible under the counters in the lobby in public view. I mentioned this to the general manager... How did such a visible location gone unnoticed by the contractor or the hotel managers? I could never imagine building a home and leaving these in plain sight!
Room was a corner suite with a king and a living, dining, and kitchen space. Kitchen was not adequately provisioned for use. Plates, silver wear? Lovely bathroom with modern fixtures and a great shower made a difference. Tiled stall with sliding doors big enough for two sure beats the average. Would stay again.

Stayed February 2014, traveled on business
Helpful?
Thank Qpower1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed July 9, 2014

I was extremely pleased with my recent stay at the Hyatt Place Charlotte Downtown. As soon as I arrived I was greeted by a warm professional Valet parking attendant that kindly provided service with unloading my luggage and parking my car. I was greeted by a warm professional ambassador upon checking in that made the process extremely easy, quick and seamless right in the midst of providing assistance to other guests for two separate family reunions and a bridal shower. I found the room to be extremely comfortable, quiet and immaculate. My view was phenomenal and I really appreciated the chase lounge with the soft warm blanket which I used while watching television. The amenities of the property were endless and all within reach as I especially enjoyed the multiple flat screen televisions in the sleeping area and dining area. I thoroughly enjoyed the hot breakfast provided during my stay which was replenished by kind attendants who offered assistance with special requests. BRAVO Hyatt Place Charlotte Downtown ambassadors!!! Well done!!!! I look forward to my next stay at the property when I return to the "Queen City".

Room Tip: All rooms are spectacular as it overlooks the city of Charlotte and the hotel property starts on the...
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  • Stayed June 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sonshine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 1 Contributor
3 reviews
Reviewed July 8, 2014

this was our first trip to downtown Charlotte -- the hotel is very modern and clean and staffed with great folks--very professional and attentive and helpful.
the room was wonderful and the breakfast was great. very close to shops and food and entertainment and NASCAR museum.
we plan to go back

  • Stayed July 2014, traveled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank Jesse W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 8, 2014

This hotel was a good location to stay at very clean, friendly staff and a OK breakfast. The hotel entrance is hard to find and you can only valet park your car ($20) per day ouch. But, I would come back and stay again the quite sleep was worth it.

  • Stayed July 2014, traveled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank wanda h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Carolina
Level 6 Contributor
390 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 470 helpful votes
Reviewed July 3, 2014

The staff are what make this property an easy 5 star rating in my opinion.
Good location with many downtown options just a short walk away.
The hotel is fairly new and everything seemed clean and well maintained.
Our room (1124) was huge and appointed with everything to make our stay pleasant.
The valet ($20 daily) is the best option for parking as you can come and go as you please.
The only semi negative would be the internet speed could use an upgrade.

Room Tip: 1124 huge corner room facing Nascar Museum
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  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CarolinaCoopers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 29, 2014

I, and three other of my friends, stayed in Charlotte for four days on business. I've got to say, the Hyatt was amazing! The entire staff was extremely friendly, even when we ordered food at 3 AM. The valet guys were super nice and joked around with us our whole stay, they really made us feel welcome. The breakfast in the morning, and the food in general was delicious (totally recommend the muffins and cheesecake!) On top of the food and customer service, the prices were great for the location, the rooms were super clean every time we returned, and our view on the 14th floor was gorgeous to wake up to every morning. This is hands down the best hotel I've been in! My friends also agree! 5 stars all around!!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Egeralex2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Charlotte Downtown

Property: Hyatt Place Charlotte Downtown
Address: 222 S Caldwell St, Charlotte, NC 28202-2793
Location: United States > North Carolina > Charlotte > Second Ward
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #30 of 178 Hotels in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Charlotte Downtown 3*
Number of rooms: 172
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