My best friend and I were in Charlotte for a convention and stayed in the Sleep Inn that was 100 yards away from this Waffle House. We went to WH both days to get breakfast before heading to the convention and BOTH TIMES, Waffle House messed up my order. I'm a picky eater and ordered my hash browns with cheese and chili. The first day, they came back with more ham than cheese or chili. I didn't have time get a new order so I just ate what I could without having ham. The next day (with only 2 other tables occupied in the restaurant), they didn't even bring me my hash browns. 10 minutes after my waffle and bacon came out, the waitress finally returned to the table to check on drink refills and I told her that I didn't get my hash browns and to just take them off the bill. I can see screwing up the first day when it was busy but the second day when it was basically empty...that just tells me that the restaurant staff is incompetent all the time.
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