I read a review that the staff "seemed in a horrible mood" and I can't believe that at all! The staff was super friendly, the selection of food, beverages, spices, chocolates, was fantastic! I was so happy to see a Dean & Deluca in Charlotte as I'd never seen them outside of New York. You get what you pay for and the food here is work a couple extra dollars no doubt. If you love great food-do not miss stopping here!