I needed a hotel where I could spend the night, leave my car for a couple of days and get a ride to and from the airport. I booked my reservation at the Clarion through ParkSleepFly, which I've used before. Thankfully I checked out the Clarion on TripAdvisor before going because otherwise I never would have found it in the dark. I had read online that the hotel shares a building with the Ramada and since the Ramada sign is the ONLY sign visible from the road at night I wouldn't have been able to find the place without help. The Clarion "Sign" is a plastic banner which is not visible until you're right up on it. Upon arrival the parking lot was large and well lit. There are two entrances cattycorner, one for the Ramada and one for the Clarion. The lobby for the Clarion is small but clean. I went to check in and they couldn't find my reservation. I produced my confirmation e-mail and the guy on the front desk tells me he's never heard of ParkSleepFly. THANKFULLY they had rooms and he agreed to the same price as I was quoted. Since I had to catch an early flight in the morning I decided to sort it out later. The room was clean but cold (A/C running in November??) The bed was large and comfy. There was a small fridge and microwave. The bathroom was very small and the tub was slippery with no matt or texture on the bottom and no handrail. The TV had no channel guide so finding my program was a trial. The wakeup call was on time. The same gentleman who checked me in Thursday evening was the one who checked me out on Friday morning. Speaking with him it was clear the hotel is understaffed. The hotel did provide me a ride to and from the hotel and the van was prompt both trips. When I called ParkSleepFly they apologized, assured me that my reservation had been sent to the hotel, and they refunded me my deposit. I think most likely the hotel didn't process my reservation and I really should have called the hotel to confirm my reservation in advance. Also FYI there is a strip mall directly across from the hotel on the other side of a solid fence. If you have little ones learning to read you might get a question about what a "Gentleman's Club" is as the sign is quite large! It's an okay hotel for a single night but honestly I've stayed at better exterior corridor motels for less, what makes it worth staying here is the access to the airport and shuttle service.
- Official Description (provided by the hotel):
- Hospitality Accommodations. The Clarion Hotel(R) Airport & Conference Center located in Charlotte, NC near Charlotte Douglas International Airport. Our convenient location just six miles from the airport makes this Charlotte hotel with meeting space your ideal lodging destination. You can explore such nearby points of interest as: - Graham Library and Aviation Museum - Bank of America Stadium - Paramount Carowinds Theme Park While you are searching for Charlotte conference center hotels, look no further than the Clarion. Our banquet and meeting facilities make it easy to plan and host your event, and our business center offers copy and fax services and a computer with Internet access. You can savor a delicious meal and a refreshing drink in our restaurant, stay fit in our exercise room and take a swim in our seasonal outdoor pool. As our valued guest, you can also enjoy such amenities as: - Free WiFi - Free 24-hour airport transportation - Free weekday newspaper - Free parking - Guest laundry facilities We invite you to relax in your spacious guest room, which features a microwave, coffee maker, TV, hair dryer, iron and ironing board. Enjoy the combination of cozy accommodations, friendly service and wonderful amenities at the Clarion Hotel Airport & Conference Center. ... more less
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