We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice, casual - great chain”

The Cheesecake Factory
Ranked #2 of 70 Dessert in Charlotte
Certificate of Excellence
Price range: $21 - $30
Cuisines: International
More restaurant details
Restaurant details
Good for: Large groups, Families with children
Dining options: Breakfast, Late Night, Reservations
Neighborhood: Barclay Downs
Statesville, NC
Level 6 Contributor
120 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
“Nice, casual - great chain”
Reviewed June 4, 2013

Good food for a chain, lots of great dishes and a good diversity of selections. A little on the high side cost wise but a great stop over if you are at South Park mall. Cheesecake variety is pretty cool and you can get one to take home (I still prefer the Palm's but...).

Visited April 2013
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

934 reviews from our community

Visitor rating
Rating summary
Date | Rating
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Claremont, NC
Level 5 Contributor
65 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“Great food, long wait...come early”
Reviewed June 4, 2013

We love this place but I advise going for lunch...sometimes we have been there at even 4pm and it's a 2 hour wait. We get there by 11:30 so the wait is not terrible. Also, take advantage of the $5 Valet Parking.

  • Visited April 2013
    • Value
    • Atmosphere
    • Service
    • Food
Thank Maysameh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barboursville, West Virginia
Level 6 Contributor
189 reviews
116 restaurant reviews
common_n_restaurant_reviews_1bd8 74 helpful votes
“Good food, bad service”
Reviewed June 2, 2013

We ate at the Cheesecake Factory in May, and it was my first experience with any cheesecake factory. I was impressed with the food and the ambiance of this establishment, but by far not the service.

The pros: the menu was very extensive, and it was actually hard to choose what to eat. The food was very tasty, and the cheesecake was fantastic. The inside of the building is very nice.

The cons: The service. We had to wait almost 45 minutes to be seated. Once our pager signaled us, we had an additional wait while they tried to locate someone to seat us. We requested to eat outside, but instead we were seated in a crowded booth type section. Our waitress disappeared for periods of time, and she didn't seem too happy to answer any questions or have any knowledge about the cheesecake. I would think an employee would know about the one food item that the restaurant is named after or known for.

Overall the food is good, but I feel I paid too much for crappy service and a good piece of cheesecake. I would not go here again.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Thank daearz77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concord, North Carolina
Level 3 Contributor
14 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Love this place!”
Reviewed May 28, 2013

This is one of my favorite places to eat. There service is always top notch. I was sad to find out they no longer were making spicy beef which is my all time favorite meal, but the pasta meal I had was still good.

  • Visited June 2012
    • Value
    • Atmosphere
    • Service
    • Food
Thank my2greatsons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Level 6 Contributor
107 reviews
68 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
“Never realized”
Reviewed May 24, 2013

This place surprised me. Ate with a friend and did not know what to expect. The food was fresh, the service good and the gumbo was something special. Turning into a good place for us and will rec to anyone looking for a quality good meal.

Visited April 2013
Thank wallpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed The Cheesecake Factory also viewed


Been to The Cheesecake Factory? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing