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“What a joke....don't waste your time or money”

Bonterra Restaurant & Wine Room
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Ranked #319 of 2,439 Restaurants in Charlotte
Price range: $31 - $40
Cuisines: American, International
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Restaurant details
Good for: Romantic, Large groups
Dining options: Dinner, Reservations
Dining style: Casual Elegant
Neighborhood: Dilworth
Cross street: South Blvd.
Transit: Light Rail at West Blvd. Station
Reviewed July 22, 2012

My wife & I went here during restaurant week, this quite possibly could have been the worst dining experience we have ever had in Charlotte.

Ahhhh where to start.....
First the waiter we had James A. was a disgrace. Very unattentive & at times rude, the entire time we were there he was setting or clearing tables for the next couples. No offer for another glass of wine, bread or water just to name a few.

Second the food was very sub-par! We got the cheese & charcuterie plate and it had one cube of cheese(no lie 1 piece). Steak was ok but the fish was cold but the plate was hot. Nice try.

On to desert key line cake tasted sour & the olive oil cake tasted solely like the bottle of olive oil on our table that did not get to use bc we got not bread. Overall this dining experience was a complete miss. We were so ticked we left a lengthen note on the check about this service.

Please don't waste your time or money unless this place really makes some changes.

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Thank cgc0704
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (134)
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94 - 98 of 134 reviews

Reviewed June 14, 2012

This is the "go to" place when my wife and I celebrate special occasions or are looking for a romantic night out. It's definitely not for kids and the cost is on the high side. But the food, ambiance, and service more than make the cost worthwhile. They also (as the name implies) have a great wine list. Bonterra is sometimes forgotten in Charlotte as new restaurants are opening frequently, however, it remains one of the best.

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Thank 1mayday1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 1, 2012

The draw of Bonterra really has to be the fact that it is in an old church. The restored building is gorgeous and allows for a very unique dining experience. Nice wine list with a range of options. Try the duck or porterhouse, both are delicious!

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Thank freddy787
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 14, 2012

Gourmet food, well paced service and great atmosphere. Excellent wines.

Thank lizb926
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 18, 2012

We have been to Bonterra several times over the last 5 years, and it never fails to deliver a quality evening out. We love the atmosphere--tasteful and refined without being snooty, and also an edge of being just hip enough for a breadth of age groups. For our latest outing there, I was dd and could only enjoy one glass of wine to nurse throughout the meal. It was still wonderful. We shared a salad with roasted mushrooms which was really tasty, entrees (including the lobster tail, of course), and dessert. Service was just what we wanted for that night-- never hovering but attentive enough to keep the water glasses full, etc.

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Thank 2plus3family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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