I just had lunch with a friend today at Upstream; we both ordered a salmon dish. I requested that mine be well done, but it arrived quite undercooked. The server returned it to the kitchen where it was more thoroughly cooked. As compensation, the server offered us both complimentary desserts. We ordered two coffees and a trio of gelato. That's what I call customer service! The food was very nice; the lunch time atmosphere was quiet and conducive to good conversation with friends.
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