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Traveler rating
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46
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177 - 182 of 492 reviews
Reviewed February 6, 2017

A Fantastic Hotel, friendly employees. Always feel welcomed and that my stay is appreciated. Two outstanding employees who go above and beyond in their service to their customers are Gaby and Kriszty who work in the restaurant. These two ladies are fantastic. It is always a pleasure to be served by them.

Date of stay: January 2017
  • Trip type: Traveled on business
    • Location
    • Rooms
    • Service
Thank benjiandsusie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Management response:Responded February 8, 2017

Dear benjiandsusie,

Thank you for taking the time to share your wonderful experience at the property!
We are so pleased that you had outstanding service with Gabi and Krizty! I look forward to recognizing both ladies for their amazing service! We appreciate and value your business and feedback, we hope to have another opportunity in the future to serve you again! We wish you safe travels and a great rest of your week!
thank you again!
Julie Andrews
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 2, 2017 via mobile

Expected business amenities. Mostly updated facilities, restaurant on site. Airport convenient with food delivery services nearby. Rooms clean and bed comfortable. Rooms near elevator can hear operating noise.

Date of stay: February 2017
Trip type: Traveled on business
Thank rothomas
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Management response:Responded February 3, 2017

Dear rothomas,

Thank you for staying with us during your business trip in Charlotte.
We appreciate and value your feedback and look forward to having the opportunity to serve you again in the future!

Have a great week!
Thank you
Julie Andrews

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 29, 2017 via mobile

Had a business rally, my wife and I stayed the night before. Great experience the bed was absolutely the best I've ever slepted on in a hotel. Nice bistro and coffee shop, staff very attentive. Will definitely be back

Date of stay: January 2017
Trip type: Traveled on business
Thank Kenneth E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Management response:Responded January 31, 2017

Dear Kenneth,

We thank you for staying with us here at the Courtyard Billy Graham during your Business Rally here in Charlotte. We are so pleased that you and your wife had a wonderful experience while staying with us! We look forward to another opportunity in the future to serve you again when in Charlotte!
Thank you
Julie Andrews

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Reviewed January 23, 2017

the guest service staff was very respectful, the hotel was clean well lighted and the location was close to everything, the women working at the bistro restaurant(ms, Barbara, ms attiyah and ms, lataysa treated me like family they were very delightful , and pleasant ms attiyah had knowledge of the places to visit and shop

Room tip: the best rooms over look the pool and city sky line
Date of stay: January 2017
  • Trip type: Traveled on business
    • Location
    • Cleanliness
    • Service
Thank latishanels0n
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Management response:Responded January 31, 2017

Dear Latisha,

Thank you for staying with us during your visit to Charlotte! We are so pleased that you had a wonderful experience with our amazing staff! We look forward to sharing your experience with our team! e look forward to having you stay with us again in the future and wish you safe travels!

Thank you
Julie Andrews

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Reviewed January 19, 2017

We were delayed and the airline set us up overnight. Everything was clean, staff was very friendly and helpful, bartender and morning staff great! There is a minibar to order coffee and snacks, and drinks in the evening. The room was clean, spacious and comfortable.

Date of stay: January 2017
  • Trip type: Traveled with family
    • Cleanliness
    • Service
Thank Utz2BeThere
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Management response:Responded January 21, 2017

Dear Utz2Be There,

We are so very glad that you had a great experience while traveling through Charlotte.
We truly value and appreciate your feedback and look forward to sharing your experience with our team!
We wish you safe travels and look forward to another opportunity in the future to serve you again!

thank you
Julie Andrews

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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