We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Courtyard Charlotte Airport/Billy Graham Parkway
Ranked #38 of 178 Hotels in Charlotte
Certificate of Excellence
Alden
2 reviews
“Clean place”
Reviewed April 22, 2014

Clean and comfortable place to stay. We just needed a room to crash for the night. A little overpriced though. We booked it through a second party over the telephone and had $40 worth of fees added on that we didn't know about until the bill came.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wendyz292
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randy R, General Manager at Courtyard Charlotte Airport/Billy Graham Parkway, responded to this review, April 23, 2014
Thank you for posting comments from your recent visit. We apprecaite the opportunity to earn your business. Please reach out to me directly as we have a rate guarantee that the best available rate will be available online at Marriott.com or through reservations. We do not have any additional fees and I would like to be of service reconciling this for you.


Sincerely,



Randy Rushakoff
General Manager
704-945-6800
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

357 reviews from our community

Traveler rating
    204
    99
    36
    11
    7
See reviews for
67
57
24
160
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Any
English first
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 22, 2014

I'd given up my seat on my flight that was overbooked and in hearing id be put up in a hotel for the night, I was quite weary of where the airline was going to put me at the last minute. Once the shuttle arrived, the late night service operator was VERY polite and treated all passengers with kindness. FIRST: Walking into the hotel, the decor was so modern and eclectic. Just fabulous. The night staff, (crew between 4-12 I presume) was amazing. Hands down the best hospitality I've come across, and that's coming from a woman that travels round 4-6 times monthly. Then the morning shuttle driver, Zerick; astonishingly prompt, informative, kind and just went above and beyond! To sum up my stay, just WOW! Amazing room, & amazing people!! Definitely staying again and again every go around in Charlotte!!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jesleptir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randy R, General Manager at Courtyard Charlotte Airport/Billy Graham Parkway, responded to this review, April 23, 2014
Thank you for your feedback from your recent visit to Courtyard Charlotte Billy Graham. We appreciate having you and hope you will return soon. I will be certain to recognize Zerick for the service and share your comments with our team.


Sincerely,


Randy Rushakoff
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cocoa, Florida
Level Contributor
56 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed April 21, 2014 via mobile

Stayed here for 2 nights. Rooms were clean, bed was comfy and the staff was awesome. The night guy Chris was especially great. He was very friendly and personable and really made my stay extra enjoyable. Prices were reasonable as well. Close to arena and downtown charlotte. Highly recommended!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank puttsey1030
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randy R, General Manager at Courtyard Charlotte Airport/Billy Graham Parkway, responded to this review, April 22, 2014
Thank you for your kind comments about Chris. I will be certain to recognize him for his contributions. Im glad to hear of your expereince and hope you will return soon.


Sincerely,


Randy Rushakoff
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Augustine, Florida
Level Contributor
313 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed March 27, 2014

Late night arrival at CLT and this was the closest Marriott with rooms available. I wish I would had the name of the night auditor to share because he was great. I explained that I had a lot of work to do once I got to my room and with an understanding smile he took the time to make a cup of coffee.

Room Tip: Park and register at the front door. Tons of parking in the back but you must have a key card to ent...
See more room tips
  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sdf66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randy R, General Manager at Courtyard Charlotte Airport/Billy Graham Parkway, responded to this review, April 22, 2014
Thank you for your kind comments. Im very proud of our Night Auditor Tyler and will share your comments with him. I hope we have an opportunity to host you again in the future.


Sincerely,

Randy Rushakoff
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
Reviewed February 25, 2014

i was one of many unlucky travelers to be stuck in charlotte during a snow/ice storm. i had to transfer from another hotel and the shuttle driver came to pick me up during the storm and delivered me safely to the hotel. from there, the employees could not have been better...they were fantastic. many stayed and spent the night and also kept the bistro restaurant open all day to make sure we all had food since there was no where to go. and, the public areas have a great vibe, great colors, great design and comfortable to spend a few hours.

  • Stayed February 2014, traveled on business
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank MARCIA H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randy R, General Manager at Courtyard Charlotte Airport/Billy Graham Parkway, responded to this review, April 22, 2014
Thank you for your kind comments about your experience at The Courtyard Charlotte Billy Graham. I am so proud of the accomplishments of the team during our recent snowstorm. I will be certain to pass along your comments to the team. I hope you will return and enjoy our Carolina Blue skies.


Sincerely,


Randy Rushakoff
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gatineau, Canada
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 26, 2014

Stayed here for a night earlier this month when my connecting flight home in Charlotte was cancelled. Hotel was in great condition, up to Courtyard brand specifications, service was wonderful. They kept the restaurant/bar open later than scheduled to accommodate the stranded travelers.

I didn't have to wait more than a couple of minutes from making the reservation until the shuttle showed up, although given the number of flight cancellations at CLT, there were more people waiting for it than the small van could accommodate.

Only negative is that, while close enough to the airport, there is absolutely nothing within walking distance to the hotel. I would definitely stay here again given similar circumstances, but not if I was planning on visiting Charlotte.

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cmich068
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randy R, General Manager at Courtyard Charlotte Airport/Billy Graham Parkway, responded to this review, January 27, 2014
Thank you for providing feedback from your recent visit to the Marriott Courtyard Charlotte Billy Graham. We are located at a busy intersection of Billy Graham Parkway and South Tryon . We do provide two complimentary shuttle vehicles and will gladly shuttle our guests to/from the airport and several area restaurants including Azteca Mexican Restaurant, Mckoy's Smokehouse, Villa Antonio Italian Restaurant.

We are 6 blocks from the light rail which will take our guests to the Uptown area for the Epicentre, Panthers, Bobcats games and our music venues as well as Carolina Place Mall in Pinville. I'm glad you enjoyed your visit and hope you will return soon.

Sincerely,


Randy Rushakoff
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Corona, California
2 reviews
Reviewed January 16, 2014

Our team stays at the Courtyard Charlotte Bully Graham Parkway several weeks out of the month. I personally stay at Marriot properties 40 weeks out of the year. This hotel is by far one of the Best managed hotels that I stay out. Great location, well maintained, and the Best part is the Staff...Excellent!

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Gil S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randy R, General Manager at Courtyard Charlotte Airport/Billy Graham Parkway, responded to this review, January 22, 2014
Thank you Gil for posting feedback from your experience. We appreciate the opportunity to earn your business. I will share your comments and be certain to reward the team.


Sincerely,



Randy Rushakoff

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Charlotte hotels
HYATT house Charlotte Airport
#27 of 178 in Charlotte
525 reviews
Eagle Lake
Hyatt Place Charlotte Airport/Lake Pointe
Show Prices
Show Prices
Show Prices
Eagle Lake
Hilton Garden Inn Charlotte Airport
Eagle Lake
Embassy Suites by Hilton Charlotte
Show Prices
Show Prices
Show Prices

Been to Courtyard Charlotte Airport/Billy Graham Parkway? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard Charlotte Airport/Billy Graham Parkway

Property: Courtyard Charlotte Airport/Billy Graham Parkway
Address: 321 W Woodlawn Rd, Charlotte, NC 28217-2057 (Formerly Courtyard Charlotte Billy Graham Parkway)
Phone Number:
Location: United States > North Carolina > Charlotte
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #38 of 178 Hotels in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Charlotte Airport/Billy Graham Parkway 3*
Number of rooms: 175
Official Description (provided by the hotel):
The Courtyard by Marriott Charlotte Billy Graham Parkway is Charlotte's newest Marriott Courtyard Brand Hotel. We are centrally located near the Charlotte Douglas International Airport and just 4 miles from Uptown Charlotte and our central business district. A quick ride on the Lynx Light Rail into Uptown and you can experience many cultural events, Panthers, Hornets and Charlotte Knights sporting events. Stay productive and enjoy your experience with our complimentary fast high speed internet with our upgraded 100 MB circuit. We are video streaming friendly. We are within a 5-10 minute ride of the new Charlotte Premium Outlets as well as Southpark Mall. Many great corporate offices located near our hotel include Bank of America, Duke Energy, Wells Fargo, Toshiba, Microsoft, Compass Group, Belk, IBM, Sealed Air & Starshield Solutions. Please come experience why Courtyard Charlotte Billy Graham was chosen as Select Service Hotel of the Year by Visit Charlotte for 2014. We offer a complimentary airport shuttle, complimentary hi speed wireless internet, onsite Bistro, Business Center, and Outdoor Pool. Make room for a little fun. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Hotwire, Marriott, Priceline, HotelQuickly and Hotel.de so you can book your Courtyard Charlotte Airport/Billy Graham Parkway reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing