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“I was cussed out by the desk clerk as I checked out of my room.”

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Days Inn Charlotte Northlake
Ranked #160 of 183 Hotels in Charlotte
Reviewed April 7, 2013 via mobile

It started with the room was dirty...earwax on the towels, trash on the floor. Disturbances till 3AM.

I will say the evening employees were helpful, but the morning clerk took it personal that I was complaining. She told me that the manager was not available. In a service industry, you need a manager available.
Also, she decided to tell me she didn't care if I came back or not. And her exact last words from her to me was " and you still got charged a@#hole"

Now, I didn't cuss her at all...just told her to "stay classy".

I will be back to speak with the owner.

See, its situations like these why people stay in corporate hotels...DO NOT STAY AT THIS HOTEL

  • Stayed: April 2013
    • Value
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1  Thank tmbisco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_DICLT, General Manager at Days Inn Charlotte Northlake, responded to this reviewResponded April 11, 2013

Thank you for your recent visit to Days Inn Northlake.We realize you have many hotels from which to choose when visiting charlotte,NC and we appreciate your selecting ours.We are sorry that your overall hotel experience was so disappointing.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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291 - 297 of 336 reviews

Reviewed April 5, 2013

  • Stayed: April 2013, traveled solo
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Review collected in partnership with Days Inn
1  Thank ceecee54
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
GM_DICLT, General Manager at Days Inn Charlotte Northlake, responded to this reviewResponded April 11, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 19, 2013

  • Stayed: March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Days Inn
Thank killenbeck_10
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
GM_DICLT, General Manager at Days Inn Charlotte Northlake, responded to this reviewResponded April 11, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 19, 2013

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank Brian B
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
GM_DICLT, Manager at Days Inn Charlotte Northlake, responded to this reviewResponded April 15, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 15, 2013

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank Trista R
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
GM_DICLT, General Manager at Days Inn Charlotte Northlake, responded to this reviewResponded April 11, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 9, 2013

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank Kenneth S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
GM_DICLT, Manager at Days Inn Charlotte Northlake, responded to this reviewResponded May 9, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 6, 2013

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank Preston J
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
GM_DICLT, Manager at Days Inn Charlotte Northlake, responded to this reviewResponded May 9, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Days Inn Charlotte Northlake

Address: 4924 Sunset Rd, Charlotte, NC 28269-2747
Phone Number:
Location: United States > North Carolina > Charlotte
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #160 of 183 Hotels in Charlotte
Price Range: $58 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Days Inn Charlotte Northlake 2*
Number of rooms: 74
Official Description (provided by the hotel):
Days Inn - Northlake is located in North Charlotte at exit 16-A on I-77. We are 3 miles from I-85 and 34 miles from I-40. The Metrolina Expo is only 1 mile away. Attractions within 20 minutes include Paramount Carowinds, Ericsson Stadium, Lowe's Motor Speedway, Charlotte Coliseum, Blockbuster Pavilion, Lake Norman and Lake Wylie , Latta Plantation, Discovery Place, Concord Mills and Stowe Botanical Gardens. Just 10 minutes away you will find North Park Business Complex, Research Business Park, First Union Complex, IBM, Bank of America and the University of North Carolina at Charlotte. A free continental breakfast is served from 6:00AM to 9:00AM daily. Our indoor pool is open from 10:00AM to 10:00PM daily. ... more   less 
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Also Known As:
Days Inn Charlotte / Sunset Road Hotel Charlotte
Charlotte Days Inn

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