The front desk staff could use some improvement. We arrived early, so I asked the two young ladies at the reception to give us a room on a high floor (for a view) when one became available. Instead, they forgot about the request and stuck us on the lowest floor.
The room was being charged to someone else (I was speaking at an event), so they took my credit card as a deposit "just for incidentals". But the next morning, I found that they had put the room charge on my credit card.
A nice young fellow named Joel fixed his colleagues' screw-up, but it marred what would have been a nice stay.More
- Free Wifi
- Free parking
- Visit hotel website