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“Great stay -with one disappointment”

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Duke Mansion Bed and Breakfast
Ranked #1 of 7 Charlotte B&B and Inns
Certificate of Excellence
Bath, somerset
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Great stay -with one disappointment”
Reviewed September 25, 2012

This is far more than a homely B and B . We realised this the minute that we turned into the drive and caught our first glimpse of the elegant building surrounded by gorgeous gardens. Our room was huge with an equally spacious bathroom and the sleeping porch complete with swing seats and rocking chairs was a marvellous place to relax and chill out. We took full advantage of the hot drinks and cookies available on the landing.
As it is a B and B there is no restaurant, but it is only a few minutes walk from a road with a selection of restaurants, cafes and a superb delicatessen with a menu of take away food so long that it took us half an hour to read it and almost as long again to choose. We took our selection back to our room and had a delicous picnic out on the sleeping porch.
The one disappointment was the breakfast. Hotel information states that a gourmet breakfast is served every day. We were expecting a menu with a choice of items freshly prepared and served. What we found was a breakfast buffet with a reasonable choice of cereals and juice alongside big serving dishes of scrambled eggs, sausages etc which had clearly been sitting around for a while. The pastries and muffins were les than fresh and there was no bread of any description-I found this surprising as there was such a good bakery a few minutes down the road. I would expect this sort of breakfast at one of the big chain hotels, certainly not at such a place which in all other respects offered excellent standards of accommodation and service.

  • Stayed September 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Marieolive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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156 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • German first
  • Any
English first
Hartford, Connecticut
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed September 21, 2012

The Duke Mansion is a beautiful venue for a wedding or a romantic weekend away. My family just spent 3 nights at the Duke for a wedding. As you pull into the driveway, the mansions beauty is a bit overwhelming. Being from New England, the charm of the south is very appealing. The grand entrance and the details of the place are amazing. The room we stayed in, a funny name - Van Every Room, was beautiful. Many of our NYC friends commented on how the single room was sadly larger than their apartments in the city. The fireplace and the grandiose furniture is lovely. The sleeping porch is beautiful. Breakfast is included with your stay. A buffet style, however the server in the dining room is extremely attentive with proving drinks and anything else needed. It's a very special place. The setting is just perfect for a wedding. I would definitely recommend having an event at this venue or spending a romantic weekend in this historical mansion.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TG1982R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denville, NJ
Level Contributor
194 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed August 23, 2012

How the Mansion provides its elegant reputation and service as a B&B and be a Conference Center at the same time to the degree it does boggles the mind, but they do and they do it with panache. For this I give them plaudits and praise. They run two the entities with meticulous care and it shows. The rooms are immaculately maintained, and you feel upon entering as if you enter into a world that has disappeared. In this they have succeeded in their mission in preservation of the mansion. Breakfast, while seated at a large table and not a private table is delicious and served by friendly staff. When in Charlotte, if you do experience the Mansion at least once, you are missing out on a singular experience in a beautiful established neighborhood.

Room Tip: Any room here is excellent
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Logistics
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massachusetts
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed August 10, 2012

The Duke Mansion Bed and Breakfast is a great experience--one of those places that is more than "a place to stay" it is of historical interest and provides a unique opportunity to literally stay at a mansion, experience the marvelous gardes, and explore the Meyers Park Area. This is like an experience out of a book or movie--not like real life! For this reason I would heartily recommend it to anyone--and certainly would recommend it over more traditional hotels.

We checked in on a very hot summer day--even the drive up the drive way was exquisite. Our room was large, and we were fortunate to have one of the rooms that opened out to the sleeping porch (which was huge). Staff are very responsive and anxious to help. There is a lovely station in the hall with ice water, ice, coffee and tea. We also found out later that you could ask for soda and other drinks down at the reception desk. In the afternoon they set out lovely cookies.

I would give the breakfast a definite 5 stars--I totally enjoyed getting to order a breakfast from the menu. We checked off what we wanted and it was delivered the next morning so we could eat on the porch.I had Eggs Benedict the first morning which was very good. The omelets were great, and the plain scrambled eggs were cooked perfect. The food was delivered timely so that it was still hot. There are very few bed and breakfasts that have a cook to order breakfast and allow you to eat in the privacy of your room.

Another great aspect are the gardens. We spend a lot of time simply touring the beautiful gardens and taking pictures. The grounds are just overwhelmingly beautiful and add so much to the overall experience.

The only reason I did not give this 5 stars is because there were just a few things that were rather odd (and I admit I am a tough reviewer). When we arrived they had lost our reservation completely. Now there were many rooms available so it didn't really matter--so why not just get on with it--rather than have me produce proof of the reservation etc. Also, it was worrisome that they indicated that they had been having computer issues etc.(what if there had been no rooms? I would advise anyone who makes a reservation online to call directly ahead of time to make sure it takes). The room was large and overall fine, but there were spills and stains on the upholstery that were--well--just quite visible. Now the room was clean--these were stains--so I did not feel the cleanliness was compromised. But it seemed oddly amiss in such a lovely place. The breakfast order menu had a lovely list of entrees. However, it clearly noted you got ONE side and that if you wanted an extra entree it would cost $15. Again, this just seemed slightly off to me--in this type of place if you want a piece of fruit AND some hash brown potatoes it would seem that it should not be an issue. And it fact it actually wasn't--as on day two I actually wrote on the order that I wanted soem potatoes and to go ahead and charge me extra --and they of course did not because truly this is a lovely place and they do provide good service. The other odd thing is that there was just really hardly anyone there. Now in some ways that is good. But it is also slightly--weird?? And with so few folks there we were still in a room that had to share the proch with another couple. Hey, the porch is large--no biggie--jsut wondering why they would not space folks differently when there was hardly anyone there. And finally the turn down service was a mystery--seemed to happen in the middle of the day??? Again, just slightly odd.

All of that slight oddness however was--in the overall--not that signficant at all. It would not make me hesitate a moment to go back or to recommend this place heartily to other travelers. I just mention it as part of the experience, and as the reason I did not give the place 5 stars. This place is absolutely a total unique experience and even if you live in the area you should go in there for a night.

On a final note, we felt the price was expensive but that this is the kind of experience that you can't really quite put a dollar amount to--so we felt it well worth it.

Room Tip: Definitely ask for a room with a sleeping porch. The room we had (red and white motif) had stains o...
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yoyocruiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Level Contributor
104 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed July 31, 2012

I have travelled to Charlotte for a conference and as everything was already sold out we ended up booking The Duke Mansion - best choice ever! The place is fantastic! Rooms are spacious, nicely decorated, beds are huge and comfortable. A la carte breakfast is available and sometimes a buffet is served. The garden is splendid and the whole neighbourhood is so nice for a morning jogging! I would definitely come back!

Room Tip: Ask for a 2nd floor room facing the garden and not the entrance and even better ask for a room that...
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  • Stayed July 2012, traveled on business
    • Value
    • Location
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Helpful?
Thank mihand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
phoenix, az
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 23, 2012

I am so glad that the Westin was sold out.....and we will select the Duke Mansion again for our next trip to Charlotte! The Meyers Park area was a fun part to explore too. The service was fantastic and the room exceeded our expectations. Beds were comfortable and the rooms were large - especially with the added porch...complete with a porch swing! Really helped kick off a relaxing vacation. The grounds were well kept --as were the rooms/bathroom was clean! I loved the fact that every breakfast morning was served in a different room of the house. Super job and big thanks for helping us kick off a great vacation in North Carolina!

Room Tip: The Van Every Room was perfect....quiet, great AC, large patio and room!
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  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Deb K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed June 10, 2012

From the iron gates as you enter to the imacculate grounds to stroll, this B&B is a delightful place to hang your hat while visiting Charlotte. The residential estate of the Duke family built in 1915 is 32,000 square feet of pure elegance. Of the 20 rooms available, our third floor room was spacious and inviting. The breakfast was a bit of a disappointment compared to other B&B's we have stayed in, but hardly worth not returning to this fantastic gem. Be sure to check out the children's play area outside. An old tree was fashioned into a Beatrix Potter vignette by a talented artist. Also, ask to see the turntable in the basement that Mr. Duke had built so he did not have to back his Rolls Royce out of the driveway. Lots of history wrapped in this must-stay place. We will return.

Room Tip: Some of the second floor rooms are larger. Some are made for families with small children. An eleva...
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  • Stayed May 2012, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bimmer1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Duke Mansion Bed and Breakfast

Property: Duke Mansion Bed and Breakfast
Address: 400 Hermitage Rd, Charlotte, NC 28207-1842 (Formerly White Oaks Conference Center)
Location: United States > North Carolina > Charlotte
Amenities:
Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 7 B&Bs / Inns in Charlotte
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Duke Mansion Bed and Breakfast 4*
Number of rooms: 20
Official Description (provided by the hotel):
Built in 1915, this historic home in Charlotte, North Carolina has 20 unique guest rooms. All have queen or king size beds with private bath. A full cooked to order breakfast is also included. While at The Duke Mansion, stroll our four and a half acres of beautifully maintained grounds or relax on the front porch in a rocking chair. Find yourself in Southern Splendor for a weekend getaway or for business trips. ... more   less 
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Also Known As:
Duke Mansion Hotel Charlotte
Duke Mansion b&b

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