We had a party of 5 rooms. Checked in Friday. Took 9 of the children to the pool. At about 10:15 the person in charge of the pool turned the lights out and walked out the room leaving us with 5 toddlers in floaties in the dark. Not fun! Sat morning there was no breakfast items at 8: 45 No one could find the cook Sat evening returned from carowinds to find 2 cell phones missing. contacted front desk and was told the manager would be ther at 9am and that there was nothing she could do. Sat night Headboard fell off bed while sleeping lucky it landed on floor an no one was hurt. It was screwed into wall with no anchors. Sunday morning was told manager never works on weekends contact him Monday. Contacted Bill McNeely and was told he didn't believe his staff would take anything and to file it on home owners because the police were not called Also that it was normal to turn the pool lights out and that it wasn't that dark in there ( tell that to 3 and 5 yr olds). No one seemed concerned about these problems. The phones were only trac phones belonging to 2 of the children but theft is theft and this motel has a problem seeing this.
- Official Description (provided by the hotel):
- *Services including: 100% Smoke Free Hotel (Designated Smoking Area Available), Deluxe Full Hot Breakfast Buffet, Fitness Center, Large Heated Indoor Pool, Self Service Business Center, Free Transportation To & From Charlotte Douglas International Airport (5 Am – Midnight), 84 Spacious Suites, Including Both One Room And Two Room (One Bedroom) Suites, Two – 2 Line Phones With Personal Voice Mail And Data Ports, Free Local Calls, Extended Cable TV With HBO, Free USA Today Newspapers, Laundry/Valet Service, and Two Coin Operated Laundry Facilities.Access to room upgrades (when available). *All rooms at the Comfort Suites Airport are comfortably appointed with the following amenities: Microwave, Refrigerator, Wet Bar, High-Speed Internet Access, Voice Mail, Work Desk, Coffee Maker, Hair Dryer, Iron and Ironing Board, and Remote Control 25” TV with Digital Cable. •Access to Choice Privilege Rewards program. ... more less
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- Also Known As:
- Comfort Suites Airport Hotel Charlotte
- Charlotte Comfort Suites
- Comfort Suites Charlotte