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Home2 Suites by Hilton Charlotte I-77 South
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Reviews (868)
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All reviewsfire pitgreat hotelindoor poolfull size refrigeratoryogurtextended staycomplimentary breakfastclean hotelstaff was friendlyhome away from homesitting areanice stayeasy accesswould definitely stay here againroom was spaciousenjoyed my stayclose to the airport
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695 - 700 of 868 reviews
Reviewed April 18, 2014

The Hotel is clean and spacious, front desk very helpful.Very family oriented. The room has microwave, fridge, pots and pans and utensils.The complementary breakfast is a plus! I would definitely recommend this Hotel!

  • Stayed: April 2014, traveled with friends
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Review collected in partnership with Home2 Suites by Hilton
Thank Cripp23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan T, General Manager at Home2 Suites by Hilton Charlotte I-77 South, responded to this reviewResponded April 22, 2014

Dear Cripp23,

Wow! Thanks for your kind review. Nothing pleases us more than to know our team was helpful and kind to your family. A recommendation to friends and family is the ultimate compliment. We are more than grateful that you will do that for our Home2 Suites by Hilton-I77 South. We cannot wait to welcome you and your family back to our hotel. Thank you for being our guest.

Best,

Juan T

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 18, 2014

Rooms are very nice clean and large. Nice lobby, check in and out was super easy. Dont bother trying to eat the breakfast on a weekend. Super crowded and things were not refilled very often. We stood in line over 20 mins for one waffle. Food was not bad, when you could get it.

  • Stayed: April 2014, traveled with family
    • Value
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Review collected in partnership with Home2 Suites by Hilton
3  Thank Renee H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan T, General Manager at Home2 Suites by Hilton Charlotte I-77 South, responded to this reviewResponded April 22, 2014

Dear Renee H,

Thank you for the review on TripAdisor. Your feeback is very important to us. We will work on our breakfast with our team to make sure we can assist in serving our guests more promptly. Our goal is to make sure your entire experience is top notch. We are very pleased to know you enjoyed all of the other accommodations, and hope you give us a chance again soon! Thank you for choosing Home2. We appreciate your business.

Best,

Juan T

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Reviewed April 17, 2014

The hotel was very nice, clean, and organized. Our room was very nice and many well thought out features I haven't encountered at other hotels. Indoor pool was fabulous for kids. Breakfast line was long due to slow waffle maker. Water in room for showers day of check out never got hot, it was barely warm. Overall - good stay, will go back.

  • Stayed: April 2014, traveled with family
    • Value
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Review collected in partnership with Home2 Suites by Hilton
1  Thank Amy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan T, General Manager at Home2 Suites by Hilton Charlotte I-77 South, responded to this reviewResponded April 22, 2014

Dear Amy S,

We appreciate you taking the time to review us on TripAdvisor! Thank you for noticing the design of our rooms that were specially designed to be more functional than other hotel rooms. We’re so happy your children got to enjoy our Indoor Saline Pool, which is a feature not many hotels have in Charlotte! We’ve worked diligently on hot water concerns, and they have been resolved. We also appreciate your feedback regarding breakfast. Thank you again for choosing Home2 in Charlotte, and we can’t wait to see you and your family here again.

Best,

Juan T

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Reviewed April 13, 2014

eyeisha was great an the hotel was awesome an my kids loved the pool and we will be back very often an soon!!!!!!!!! only if you have more smoking rooms that would be great thanks!!!!!!!!!............

  • Stayed: April 2014, traveled with family
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Thank Mandy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan T, General Manager at Home2 Suites by Hilton Charlotte I-77 South, responded to this reviewResponded April 15, 2014

Dear Mandy H,

Thank you for the review on TripAdvisor! Eyeisha is an awesome new addtion to our Home2 Family! We appreciate the feeback provided regarding your stay and room-type requests. We are more than excited that you enjoyed Home2 Suites by Hilton on your first stay with Hilton's newest brand. We look foward to seeing you, and your family back to Charlotte very soon. You are welcome back to your Home2 anytime!

Best,

Juan T

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Reviewed April 6, 2014

We found this place at the last minute and could not have been happier! The facility was beautiful and clean, the rooms were wonderful and the staff was the best! We particularly appreciated the hospitality of Evan. He went above and beyond to make our stay the best. We appreciated how "green" the facility is. From the recycle bins all over to the saline pool it was was great to know they are doing all they can to help reduce waste. And on top of all that the price was great!

  • Stayed: March 2014, traveled with family
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1  Thank Staci P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan T, General Manager at Home2 Suites by Hilton Charlotte I-77 South, responded to this reviewResponded April 9, 2014

Dear Staci P,

We are so happy that your last minute find paid off! It was a pleasure to have you and your family here. Also, thanks for mentioning Evan! We think he’s a great addition to our team. Our Conserve2 Preserve program is a “green” initiative that we are excited to participate in with our Home2 Suites by Hilton brand. Thank you so much for taking the time to review our hotel, and more importantly, thank you for being our guest. We welcome you back anytime!

Best,

Juan

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