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“Needs better customer service”
Review of Carowinds

Carowinds
Ranked #11 of 181 things to do in Charlotte
Certificate of Excellence
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Attraction details
Owner description: A mecca of family fun, this 105-acre theme/water park features rides that thrill and live entertainment.
Reviewed October 10, 2012

I have been going to Carowinds every year since I was a teenager. Recently, I have really noticed the lack of basic customer service from their employees. I did not meet one halfway friendly employee my whole day there. Is it really so unpleasant to work there?

As always, food is expensive and not that good. They also have a policy that if you pay with credit card, if its unsigned, you must sign the card in front of them to be able to use it. What the heck?

1  Thank JustWicked
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,242 - 2,246 of 2,705 reviews

Reviewed October 9, 2012

i enjoy going to carowinds with my kids they like to ride almost everything there. On thing especially i want go comment on is i realy enjoyed the WINTER FEAST i believe if they brought it back they would make alot of money and alot of people happy. Just like Heritage USA it was the best and scarowinds is great it's fun watching people get scared.

Thank tanya e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2012

You will keep busy all day, when you get to hot go to the water fun park. Make sure you ride Eliminator and the other coasters. Bring your bathing suit as you will want to spend lots of time in the water park.

Thank Joel O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2012 via mobile

Be sure to buy tickets online for a fairly discounted rate. Carowinds has a greatly diverse selection of coasters. Not many besides Intimidator are the among the best industry wide, but what the coasters lack in outstanding quality they make up for in quantity. A handful of them are ridable by the whole family. Besides coasters, there's not much else I the park to do. A decent sized children's area could entertain little ones for hours.

Thank JWhyJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2012

A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A will be back with the family next year, we will just have to find better logging.

Thank bjohnson1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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