I was there for a conference primarily for undergraduates. The hotel was nice, and to be expected of a Westin. The food was very expensive, which I am learning to also expect with the Westin. The hotel is across the street from the Charlotte Convention Center, adjacent to a rail line stop, right on the bus line, and a short walk away from downtown restaurants so the location was great. Staff was very accommodating, even with a hotel with a full capacity. Room service was fast, and their response to my requests was prompt. The first room I received was on a high level but clearly inhabited by a smoker, therefore I asked to switch rooms. The next room was very nice and comfortable with a new, clean bathroom. Unfortunately it was on a lower floor with many late night youthful revelers, but the hotel was very responsible with requesting that the guests quiet down. That same night a 4am fire alarm sent us all out onto the street below. I don't blame this on the Westin, as the same security guard I saw the night before was fishing empty beer cans out of the planters the next morning. As for returning, I would certainly come back, however based on the conduct of the students, I don't know if this conference will be allowed back! Oh I forgot to mention we received a $25 credit for the hotel restaurant after the first night, perhaps for our troubles?
- Official Description (provided by the hotel):
- Situated in the uptown financial district of North Carolina's most exciting city, The Westin Charlotte is just a short trolley-ride away from popular dining and entertainment. ... more less
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- Also Known As:
- Westin Charlotte Hotel Charlotte
- Charlotte Westin