I went there for one week attending a conference. Even for a "reduced" price of 179 $/day, where you have to add about 15% taxes, and not including breakfast, you may expect something.
Check-in and -out efficient and friendly. Front desk also efficient during the week.
Room is spacious; confortable bed, but walls might need refreshment.
Electrical sockets in the walls need update, especially if you need to insert an European adapter.
After writing this, you should expect me to give 4*. Well what was less positive is the following:
Internet is free in the lobby, but not free in other locations (meeting place, room) and the price to pay is quite high. Strange if you consider internet is free in almost the whole Charlotte area, and certainly in several cheaper hotels.
They also forgot my laundry bag somewhere under a desk, and as it was my last day, I had to pack with dirty laundry. However, I have to add that they made some compensation (suppress another laundry earlier in the week) what I appreciate.More