We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great Location in City Center”
4 of 5 bubbles Review of Westin Charlotte

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Westin Charlotte
Ranked #29 of 177 Hotels in Charlotte
Certificate of Excellence
Charlotte, North Carolina
Level Contributor
87 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Great Location in City Center”
4 of 5 bubbles Reviewed December 9, 2013

Recently spent 3 nights at this location in Charlotte. The hotel is very centrally located for all business and leisure activities in the city. It is also directly across the street from the Convention Center.

The hotel has many amenities and a great staff. The rooms are spacious with a nice size bathroom.

There were a couple minor issues for this stay. The room doors are not well insulated, so it can be pretty easy to hear all the hallway noise and other room doors slamming. In addition, the shower had luke warm water, while the sink had extremely hot water. Not sure what the issue was, but definitely a termperature issue between the two.

I would definitely recommend this hotel, especially given the location and easy walk to pretty much anything you would need.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lv2CtheWorld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinCharlotte, General Manager at Westin Charlotte, responded to this review, January 3, 2014
Thank you for your feedback! I'll pass along this note to our engineering team. Thank you for being our guest! We look forward to your next visit! Be well.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,483 reviews from our community

Traveler rating
    598
    466
    237
    112
    70
See reviews for
183
270
69
732
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (298)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
blacksburg, virginia
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed December 5, 2013

We stayed here recently, and our bed smelled like mildew. The whole room especially the carpeted areas had a musty smell. The hallway is extremely noisy. Even thought the hotel was not super crowded we woke up all night long any time a door was opened.
The area around the pool is being remodeled and the pool room is drafty. The pool was warm, but the area too cold for my kids.
We also called for linens for a pull out sofa before bed and waited a little more than 30 minutes. There was not a lot of customer service. We stay in another hotel uptown usually when we visit and decided to give this a shot. At the other hotel our needs are met from the moment we arrive. Here it just feels like a giant conference center hotel where you come and go unnoticed and no one really cares if you are happy with your stay.
The cost for parking is also absurd. When we stay farther in the city where parking is tighter is is much less to valet!

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank outoftown7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinCharlotte, General Manager at Westin Charlotte, responded to this review, January 6, 2014
Thank you for your feedback. I apologize we were unable to exceed your expectations during your recent visit with us. We value having you and your family as our guest, and hope you will stay with us again in the future. We’d love to show you a true Westin experience. Be well.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Valdosta
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed December 5, 2013 via mobile

Recently i stayed at the Westin during a pre convention recon in Charlotte
The hotel is a bit pricey but you get what you pay for
The staff was friendly and very accommodating, the rooms were great and service was fantastic
Over all a great experience. I will look forward to August and stay at the Westin

Stayed December 2013, traveled on business
Helpful?
Thank sven1945
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinCharlotte, General Manager at Westin Charlotte, responded to this review, January 6, 2014
Thank you for your feedback! We are delighted you enjoyed your stay and look forward to your next visit. Be well!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston, South Carolina
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed December 3, 2013

I recently stayed at the downtown Charlotte Westin over Thanksgiving weekend. My stay was great! The hotel's location is perfect - walking distance to Bank of America stadium, the Epicenter and downtown's attractions. I stayed in a standard room. It was comfortable and nicely furnished. I didn't eat in the restaurant but did enjoy the bar and coffee stand. The service at both were great. Check-in was easy and smooth. Plus, the bellmen Manuel and Alejandro were great. Very friendly and attentive. I was impressed with the large gym and modern machines. I would stay here again and would recommend the hotel to others.

Room Tip: The view from the rooms on the North side of the hotel are great. Gorgeous views of the Charlotte sk...
See more room tips
  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 843CatherineG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinCharlotte, General Manager at Westin Charlotte, responded to this review, December 5, 2013
Thank you for your review! We are glad you enjoyed your stay over the Thanksgiving Holiday! We look forward to your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 2, 2013

Great hotel and in a central location to uptown Charlotte. It is primarily a business hotel, it is quite popular, and can book up fast. The restaurant downstairs is never busy, but I tend to order in meals from popular places nearby so it wasn't a main attraction.

Stayed September 2013, traveled on business
Helpful?
Thank globaltraveler79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinCharlotte, General Manager at Westin Charlotte, responded to this review, December 5, 2013
Thank you for your review! We are delighted to know you enjoyed your visit with us. We hope you will be staying, and dining, with us very soon! Be well!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed November 30, 2013

My wife and I went for 2 days in Charlotte and chose the Westin.
we had a great regular king size bed, traditional room at a great price.
the service was very quick and kind, both check in and check out.
the room was great, with a nice bathroom and a very comfortable bed.
the view is not incredible but that was not the reason to stay.
it is within walking distance from most of the attractions and restaurants the city has to offer.
only dis-advatange was a somewhat outrageous price for the daily parking ($18).
But I do not think it will prevent us from going back.

Room Tip: city view means highway view...
See more room tips
  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OgKofB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinCharlotte, General Manager at Westin Charlotte, responded to this review, December 5, 2013
Thank you for your kind review. We are delighted you and your wife enjoyed your stay. We hope you will both be back again very soon! Be well.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pella, IA
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed November 27, 2013 via mobile

Would I stay here on vacation, probably not but I was there for work so it was close to the nascar hall of fame and convention center so it was fine. Like most nicer places parking and internet is a lot and it is $11-$13 for a poor glass of wine from bar but like I said... Average if the location works for you it is fine.

Stayed November 2013, traveled on business
Helpful?
Thank kbhPella_IA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinCharlotte, General Manager at Westin Charlotte, responded to this review, December 5, 2013
Thank you for your feedback. I am glad our location helped improve the quality of your visit, but apologize we were unable to exceed your overall expectations during your visit. We hope you will be back again soon so we can show you a 100% Westin experience. Be well.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Charlotte hotels
Second Ward
Hilton Charlotte Center City
Second Ward
Omni Charlotte Hotel
Omni Charlotte Hotel
#39 of 177 in Charlotte
4.0 of 5 bubbles 1,885 reviews
Show Prices
Show Prices
Show Prices
First Ward
The Ritz-Carlton, Charlotte
The Ritz-Carlton, Charlotte
#18 of 177 in Charlotte
4.5 of 5 bubbles 587 reviews
Third Ward
Charlotte Marriott City Center
Second Ward
Hyatt Place Charlotte Downtown
Show Prices
Show Prices
Show Prices

Been to Westin Charlotte? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Westin Charlotte

Property: Westin Charlotte
Address: 601 S College St, Charlotte, NC 28202-1829
Phone Number:
Location: United States > North Carolina > Charlotte > Second Ward
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Charlotte
#31 Romantic Hotel in Charlotte
#39 Business Hotel in Charlotte
#50 Family Hotel in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Charlotte 4*
Number of rooms: 700
Official Description (provided by the hotel):
Situated in the uptown financial district of North Carolina's most exciting city, The Westin Charlotte is just a short trolley-ride away from popular dining and entertainment. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood, Expedia, Hotwire, Travelocity, Hotels.com, Priceline, TripOnline SA, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Westin Charlotte reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Westin Charlotte Hotel Charlotte
Charlotte Westin

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing