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“Room stinks” 2 of 5 stars
Review of Super 8 Charlotte / Northlake

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Super 8 Charlotte / Northlake
Ranked #151 of 176 Hotels in Charlotte
Norton, Virginia
Level Contributor
40 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Room stinks”
2 of 5 stars Reviewed July 27, 2013 via mobile

Well you get what you pay for. Booked this room because of the good discount I had thru my employer. Cheap price, very cheap room. Our room smells really bad. Musty smelling room and carpet is dirty and worn out. Service desk didn't want to check us in because we arrived early even though the room was ready.

  • Stayed July 2013
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank ascrappinmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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188 reviews from our community

Traveler rating
    6
    15
    33
    42
    92
See reviews for
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31
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Cleveland, Ohio, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 21, 2013

There was more than one roach in my room. I was going to change rooms but we were too afraid to walk to the office at 2 in the morning in that neighborhood. The mirrors were cracked and the beds dirty and stained. Don't stay here!!!!!!!!

  • Stayed July 2013, traveled with friends
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Emily R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Charlotte hotels

Efland
1 review
4 of 5 stars Reviewed June 1, 2013

Very clean rooms and desk clerk was very friendly. I had a 2nd floor room with king size bed and it slept great.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
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    • 4 of 5 stars
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    • 4 of 5 stars
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Review collected in partnership with Super 8

Helpful?
Thank Pamelia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hal C, General Manager at Super 8 Charlotte / Northlake, responded to this review, July 1, 2013
Good Morning,

Thank You for your honest review.

Pls come back and visit us again.

Have a nice day.

rgds

Hal Christian
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tarawa Terrace
1 review
2 of 5 stars Reviewed May 9, 2013

I swear it looked like someone was murdered in the bathroom. Very unclean, holes in the bed covers...

  • Stayed May 2013, traveled with friends
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Review collected in partnership with Super 8

Helpful?
Thank Shalina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hal C, General Manager at Super 8 Charlotte / Northlake, responded to this review, July 1, 2013
Good Morning,

We are sorry you feel that way. We change our covers and sheets each time they get holes burnt by absentminded customers. Our rooms are cleaned by professional housekeepers with many years of experience, Our high occupancy shows that there is a wide acceptance for this property. We welcome you to come back and try us again. I am sure you will like our upgraded rooms.

rgds

Hal Christian
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Charlotte / Northlake

Property: Super 8 Charlotte / Northlake
Address: 4930 Sunset Road, I-77 Exit #16A, Charlotte, NC 28269
Phone Number:
Location: United States > North Carolina > Charlotte
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #151 of 176 Hotels in Charlotte
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Super 8 Charlotte / Northlake 1.5*
Number of rooms: 98
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, TripOnline SA, Hotwire, Travelocity, Odigeo and Priceline so you can book your Super 8 Charlotte / Northlake reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Super 8 Charlotte Sunset Road Hotel Charlotte
Super Eight Charlotte
Charlotte Super Eight
Charlotte Super 8

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