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“Worst shower ever”

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Super 8 Charlotte / Northlake
Ranked #160 of 180 Hotels in Charlotte
Reviewed October 31, 2012

  • Stayed: October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank MEL D
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Hal C, General Manager at Super 8 Charlotte / Northlake, responded to this reviewResponded December 21, 2012

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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269 - 275 of 292 reviews

Reviewed October 20, 2012

  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank JEFFREY B
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Hal C, General Manager at Super 8 Charlotte / Northlake, responded to this reviewResponded December 21, 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed October 18, 2012 via mobile

Stayed for 4 nights for NASCAR and could not believe what I was seeing and smelling. Have to keep your shoes on everything including floors and counters are sticky. We wiped down counters before using them and the next day after cleaners arrive they are sticky again. They must clean with dirty rags. The mould in the bathroom is unbelievable in Canada it would have been shut down as a health hazard. The smell in the room was so bad that I wish it would have been smoked in to cover the horrible death smell. If my wife was with me instead of just a buddy we would have been gone in a minute even if we didn't get a refund. Stay away. We stayed in B in a lower unit.

  • Stayed: October 2012
    • Value
    • Location
    • Rooms
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Thank bobbleheads
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hal C, General Manager at Super 8 Charlotte / Northlake, responded to this reviewResponded December 21, 2012

Good Afternoon,

We are sorry to hear of your experience.

However, we average 30-50% occupancy every night and 80-100% on event nights. Most of our customers are repeats who never go anywhere else. They are attracted by the low rates, friendly staff and clean rooms.

I request you to kindly give us another visit.

Hal Christian, CLM
General Manager
Super 8 Motel
4930 Sunset Rd, Charlotte NC 28269
Tel: 704 598 7710
Fax 704 598 0760
abcthree@abcinns.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 11, 2012 via mobile

Will never stay here again place gets worse the more you look around. Smells mouldy power socks don't have covers just to name a few issue. At least the wifi works..... I won't stay here again and lt leaves a sour feeling about Super 8 in general

  • Stayed: October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Jonnycanuck34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hal C, General Manager at Super 8 Charlotte / Northlake, responded to this reviewResponded December 21, 2012

Good Afternoon Sir,

At the time you visited us we were undergoing a massive upgrade and this included the carpets.

I request you to kindly visit us again to experience the difference.

thanking you,

rgds

Hal Christian, CLM
General Manager
Super 8 Motel
4930 Sunset Rd, Charlotte NC 28269
Tel: 704 598 7710
Fax 704 598 0760
abcthree@abcinns.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 11, 2012

  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Sunshine18014
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Hal C, General Manager at Super 8 Charlotte / Northlake, responded to this reviewResponded December 21, 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed October 5, 2012

Replace the filthy carpet. I have never stayed anyplace that had a dirtier floor. The beds were clean and comfortable. Everything else was adequate.

  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank CURTIS M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hal C, General Manager at Super 8 Charlotte / Northlake, responded to this reviewResponded December 21, 2012

Good Afternoon Curtis,

Thank you for your frank review.

We are glad you liked our room. As regards the carpets, we have undertaken a massive carpet treatment program. You will be pleased to see the results..

Do come and visit us again.

Thanking you,

rgds

Hal Christian, CLM
General Manager
Super 8 Motel
4930 Sunset Rd, Charlotte NC 28269
Tel: 704 598 7710
Fax 704 598 0760
abcthree@abcinns.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 30, 2012 via mobile

Nasty rooms, everything seems "rigged" up. Exposed electrical wiring on hair dryer. Found wires were cut on hair dryer and the staff thought it would be ok just to put a couple wire connectors on it and it would be just fine. Very unsafe and very illegal. State fire marshal needs to pay a visit here. Probably not the only issue with the place. Just this room.

  • Stayed: September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank bigd4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hal C, General Manager at Super 8 Charlotte / Northlake, responded to this reviewResponded December 21, 2012

Good Afternoon,

Yes you are correct about the wiring and we have taken steps to correct it.

Thank you for bringing it to our notice.

rgds

Hal Christian, CLM
General Manager
Super 8 Motel
4930 Sunset Rd, Charlotte NC 28269
Tel: 704 598 7710
Fax 704 598 0760
abcthree@abcinns.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Charlotte / Northlake

Address: 4930 Sunset Rd, I-77 Exit #16A, Charlotte, NC 28269-2747
Phone Number:
Location: United States > North Carolina > Charlotte
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #160 of 180 Hotels in Charlotte
Price Range: $54 - $70 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Charlotte / Northlake 2*
Number of rooms: 98
Reservation Options:
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Also Known As:
Super 8 Charlotte Sunset Road Hotel Charlotte
Super Eight Charlotte
Charlotte Super Eight
Charlotte Super 8

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