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“priced right clean”

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Suburban Extended Stay Hotel of Charlotte - WT Harris
Ranked #125 of 177 Hotels in Charlotte
Rocky Mount
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“priced right clean”
Reviewed April 26, 2010

If you need a place to stay with good value and dont need the extras this is it

  • Stayed April 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank knives4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HJ16520, Public Relations Manager at Suburban Extended Stay Hotel of Charlotte - WT Harris, responded to this review, July 31, 2015
Thank you for taking the time to do a review on the property. We take pride in offering a clean and affordable hotel. Thanks again for staying with us and we look forward to seeing you in the future should you need hotel accommodations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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34 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Greenville, South Carolina
Level Contributor
90 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
Reviewed May 28, 2007

My husband and I chose this hotel for one reason--it was the least expensive hotel within ten miles of Lowe's Motor Speedway that still had rooms available over Memorial Day Weekend. We were going to Charlotte for the NASCAR race and only staying one night, which I am more than thankful for now, as this hotel was overpriced and awful.

When we checked in, the front desk staff was friendly and the lobby and bathroom were clean. The outside of the hotel also looked very nice. We had to check in early (11:15 AM) and get over to the track, so they were nice enough to give us our keys even though our room wasn't ready. We were okay with that, but now I wish we had gotten a look at the room before leaving for the day!

By the time we got back to the hotel that night, we were tired and sweaty from a long day at the racetrack. It was warm out, but the room was so freezing we had to turn the heat on. It took us forever to figure out that for some reason, the bathroom light was wired to a switch by the door to the hallway, not to the switch in the bathroom itself, which was frustrating. Also, we were given a handicapped room. In my experience, if you are not handicapped, hotels will clarify that it is okay that they are giving you a handicapped room, but this was not the case at this hotel. We were too tired to deal with it, so we went right to bed, and the bed itself was awful. The floor would have been more comfortable, there were only two flat pillows in the entire room, and the "comforter" felt disgusting and grimy.

Memorial Day weekend or not, kitchenette or not, there is no way this hotel is worth $108/night. If I had booked a stay of more than one night or spent more than nine hours in the room, I would have complained.

  • Liked — proximity to Lowe's Motor Speedway
  • Disliked — overpriced, uncomfortable bed
  • Stayed May 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ageeksaga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HJ16520, Public Relations Manager at Suburban Extended Stay Hotel of Charlotte - WT Harris, responded to this review, July 31, 2015
Thank you for taking the time to rate our hotel on TripAdvisor.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, IL
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 20, 2006

My boyfriend and I were looking for a place with a mini-kitchen and decent rates when we decided to book a 10 night stay at The Suburban Extended Stay. It looks somewhat cozy and charming from the outside; However, the old saying "looks can be deceiving" could not be any more true in this case. There were visible stains on the mattress, chair, and walls. We were not given any bath towels, and after calling the front desk to ask for some, the desk clerk rudely said we could come and get some IF they had extra (a few days later, we finally got some flimsy towels). Also, one of the lightbulbs was burned out, and the remote control did not work (we ended up having to replace the batteries ourselves). Worst of all, this facility has a roach problem, and the corridors smell like wet dogs. After complaining to management, all they were willing to do was schedule an extra cleaning--which, by the way, was never given to us. The corporate offices for Choice Hotels were also unwilling to switch us to a different room or hotel, citing that since the Suburban Extended Stays are independently owned and operated, it is at the discretion of management to resolve any complaints. Please, do yourself a favor and stay somewhere else. There are several places advertised off of the interstate for much less, that are also much cleaner; or, spend a few extra dollars and use an auction site like Priceline or Hotwire to book yourself a room that is much better than this awful place.

  • Liked — I did not like anything about the accommodation.
  • Disliked — The roaches crawling up and down the walls at night, and just the general lack of cleanliness.
  • Tips/Secrets — If you are looking for a very cheap place to stay in Charlotte, there are many budget motels advertised on billboards along the interstate. Also, you can get a 3 star + or even a nice 2 star using Priceline and/or Hotwire.
  • Stayed September 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank Save_Me_Jeebus!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HJ16520, Public Relations Manager at Suburban Extended Stay Hotel of Charlotte - WT Harris, responded to this review, July 31, 2015
Thank you for taking the time to rate our hotel on TripAdvisor.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Suburban Extended Stay Hotel of Charlotte - WT Harris

Property: Suburban Extended Stay Hotel of Charlotte - WT Harris
Address: 8615 Hankins Rd, Charlotte, NC 28269-2607
Phone Number:
Location: United States > North Carolina > Charlotte
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Wheelchair access
Hotel Style:
Ranked #125 of 177 Hotels in Charlotte
Price Range (Based on Average Rates): $
Hotel Class:2 star — Suburban Extended Stay Hotel of Charlotte - WT Harris 2*
Number of rooms: 128
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Choice Hotels, Orbitz, Hotwire, Priceline, Cancelon, TripOnline SA, HotelsClick and HotelQuickly so you can book your Suburban Extended Stay Hotel of Charlotte - WT Harris reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Charlotte Extended Stay
Extended Stay Charlotte

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