My daughter in stayed at this hotel after visiting UNCC for a college tour. We arrived around 3 for check in. It was a Saturday and it had snowed earlier in the week and the parking lot still had snow and ice, I almost fell getting out of my car. I go to check in and the associate acted as if me checking in was an Inconvenience to her. She did not greet me, she did not smile once, she wasn't pleasant at all.
The room was nice, clean and comfortable. I did call for an extra blanket and it came almost immediately so I loved that. The location was GREAT!! Close to UNCC and so many places to eat and about 15 minutes or less from Uptown.
When checking out I encountered the same associate that I did during chek in, she was the same.
I would stay there again but hopefully my check in and check out experience could be a lot more pleasant. Hopefully greeted with a 'Welcome to Townplace Suites, how are you today' and 'How may I help you' and a 'Did you enjoy your stay'....something.
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- Also Known As:
- Towneplace Suites Charlotte University Research Park Hotel Charlotte