Absolutely no complaints. Excellent AAA rate, staff was incredible, friendly and helpful. Everything was spotless and comfortable. I would not hesitate to stay there again. It was very easy to get to and close to restaurants and university.More
Absolutely no complaints. Excellent AAA rate, staff was incredible, friendly and helpful. Everything was spotless and comfortable. I would not hesitate to stay there again. It was very easy to get to and close to restaurants and university.MoreShow less
Thank you so much for taking the time to write a review! We are glad you chose to stay with us over the weekend and enjoyed your family and friends. I am looking forward to sharing your kind words with our associates who appreciate you and your family too!
Very nice hotel. No complaints here.
They had a nice breakfast and all personnel were friendly.
Room was very comfortable and clean.
We only spent one night here, on our way to Florida.
We did not use the pool or exercise room.
Good rate using AAA discount.
Booked online directly with hotel site.
Check out was easy.
Thank you for thinking of our SpringHill Suites- Charlotte University Area for your travel break. We appreciate your wonderful words and hope to have the opportunity to host you again soon. Please contact me at the hotel if I can assist you with any upcoming travel plans.
I was pleasantly happy to say the place was up to the standard. It's very reasonably priced with breakfast included. Location is ideal if you working in the university area as Charlotte airport is about 35 min drive and tons of places to eat around 0-5 mile radius - there is a good Italian Resturant right across the hotel if you are feeling lazy to drive !!
Thank you for thinking the SpringHill Suites-Charlotte University Research Park for your recent hotel needs. We greatly appreciate the kind words about our property and location. We are glad that you enjoyed your stay and we look forward to having you visit again in the future.
Stayed here for family weekend at UNC-Charlotte. Room are clean, staff was very friendly. Had a very nice suite that was clean. Would use this hotel again for future visits to Charlotte. Location is on a quite street but close to everything.
Thank you for your kind remarks about our hotel. We appreciate your business and look forward to having you stay with us again very soon.
Keith was more than accommodating when my business travel plans changed after I had checked in. It is not often you hear someone in a difficult situation say "What works for you." I was very impressed with his service. Thank you Keith!
Thank you for choosing the SpringHill Suites- Charlotte University Research Park! Your compliments to Keith are greatly appreciated and will be celebrated with him. We look forward to hosting your next trip to Charlotte!
Overall our stay was ok. The main issue I had was that there was no door between the bed and the sink and counter area of the bathroom. The bed is right in front of this area and it was very difficult for me to get up early to get ready (dry hair, put on makeup, etc.) without waking my sleeping husband. Also, the room is kind of cramped with the coffee table jammed up against the couch and there was not really any good place to put your suitcases except in the refrigerator/desk area or on the couch. I don't feel like it was worth the price and we should have stayed at the other Marriott-owned hotel in the same parking lot for $40 less each night. (The folks we were traveling with were using Marriott points for their stay, so our options were limited.)
Thank you for choosing SpringHill Suites- Charlotte University Research Park for your recent stay! Your overall satisfaction is very important so I'd like to thank you for your feedback. Our goal is that we are at our best! Your perspective will be considered in everything from associate training to property enhancements. Please contact me at the property if you would like to further discuss in detail.