I do a lot of research before booking a hotel for my family to stay at and must say I was disappointed in this stay. While the room layout was very functional for families with children; I loved the seperate sitting, wet bar area, I was very concerned with the general cleanliness of the room. The carpet was filthy, I cringed whenever anything was dropped on the floor and my daughter had dirty feet after walking around barefooted. The walls were dirty and the bathtub had a constant drip. There were two small greasy handprints on the television screen when we arrived that I had to clean myself. The couch was old and the cushions sank toward the back. The furniture is that old burgandy, forest green combo that was popular 15 years ago which I assume is original to when the hotel was built. We were in the room when housekeeping arrived so I guess so felt she didn't need to freshen the room, we were handed clean towels and the trash was emptied and that was it, then she had me initial a paper. I had to take the dirty towels out of the room myself and not once were the beds made. All in all I will not be staying at this particular hotel again but I did like the Springhill Suites brand and will stay at their other properties.
- Official Description (provided by the hotel):
- SpringHill Suites Charlotte University Research Park has been updated with a fresh and relaxing design to give travelers the flexibility to work efficiently and rewind comfortably. Enjoy our suites in Charlotte, NC that are substantially larger than a traditional hotel guest room. This Charlotte area hotel offers new hot and healthy breakfast options, complimentary high-speed internet access and a quaint updated meeting room with a 37 " flat screen TV. ... more less
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- Also Known As:
- Springhill Suites Charlotte University Research Park Hotel Charlotte