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Residence Inn Charlotte Uptown
Ranked #61 of 180 Hotels in Charlotte
GreenLeadersBronze level
Reviewed August 16, 2014

Just one night in Charlotte, but staying at this property - 1 night is all you need. We got lucky that it was a Thursday night and they had live bands within walking distance at the Centre! It was close to the stadium too. The front desk offered us umbrellas as it was raining but we went with the free shuttle instead!

  • Stayed: August 2014, traveled with family
    • Value
    • Rooms
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1  Thank Denise B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this reviewResponded September 15, 2014

We are alway glad to hear when our guests had fun and experienced excellent service. Thanks so much!

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129 - 135 of 371 reviews

Reviewed August 12, 2014

I booked this hotel for my employer, who travels on a weekly basis and has 2-3 hotel stays per week. He has been booked at some very nice hotels across the country, but his stay here was worthy of a phone call to his assistant on a Saturday afternoon to tell me how amazing this hotel experience had been for him. The location to the Stadium, the room accommodations, and especially the customer service from every member of the staff, from the front desk to housekeeping. This will be our choice for all his Charlotte reservations in the future.

Room Tip: Excellent location, Excellent price, Excellent Customer Service from a frequent traveler
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  • Stayed: August 2014, traveled on business
    • Value
    • Location
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1  Thank Amanda G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this reviewResponded August 14, 2014

Amanda; thank you so much for rewarding our team with such a raving review. We sincerely try to exceed our guest's expections every day and are so pleased we succeeded with your co-worker's hotel stay!

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Reviewed August 5, 2014

We have stayed at this property before, and last weekend's visit was up to snuff! The 2-room suite was great for entertaining (we were in Charlotte to go to the Liverpool-AC Milan soccer match...and more) when friends came over. The bed was a little small - but other than that, nice. We were up on the 9th floor, and had a nice view and not much noise. Service was very good...although they did not clean our room, when we returned I called and simply asked for fresh towels, and within minutes, they were delivered (warm from the dryer). And, after we got home, my wife noticed she had forgotten her iPad/iPhone wall plug. She called the hotel and they are shipping it back to us...at no charge! We also enjoyed drinks and apps in the bar as well as the complimentary breakfast. Will we stay here again...YES! Conveniently located adjacent to the new baseball stadium and just two blocks from Bank of America Stadium, it is great for sports fans.

Room Tip: Get a floor high up for nice views!
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  • Stayed: August 2014, traveled as a couple
    • Value
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Thank TRTravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this reviewResponded August 6, 2014

Great to have you back! I'm sorry about the housekeeping of course. The soccer game crowd was phenomenal!

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Reviewed July 27, 2014 via mobile

My friends & I stayed here for a girl's weekend. The hotel is in a great location, it is close enough to walk to restaurants & other areas downtown. The 2 room suite was very spacious & clean. The staff was nice & accommodating. We will definitely stay here again.

Stayed: July 2014, traveled with friends
Thank Krystal J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this reviewResponded July 29, 2014

We really look forward to your next stay with us. I was so glad to hear that you loved the property, location and the service that you received. We hope to see you soon!

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Reviewed July 24, 2014

nice to have a bar lounge in a Residence Inn - staff are pleasant But if you get a room like 210 that has the lower roof fans outside your windows then get ready for a sleepless night
Notice levels exceeded ordinance levels of 60db after 9pm

  • Stayed: July 2014
    • Value
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2  Thank BRK36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this reviewResponded July 25, 2014

Thank you for your review. We do take guests issues very seriously. We will work toward sealing the double pane safety windows to allow less noise into the suites close to the chiller system.

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Reviewed July 21, 2014

The Executive Suite was quite spacious for entertaining. The dining area was suitable for a nice sit down meal and the kitchen was able to comfortably accommodate food preparation by two or three people. The living room allowed plenty of room to mingle. The bedroom was quiet and restful. Although the bathroom was very spacious it would have been nice to have a second bathroom for guests to avoid them having to go through the bedroom. Overall a great stay!

Room Tip: Higher floor offer more privacy due to businesses just across the street with clear views into the b...
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  • Stayed: July 2014, traveled on business
    • Value
    • Location
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Thank Lunetta S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this reviewResponded July 24, 2014

It was so nice to host you on your last stay in Charlotte! We are very pleased that we exceeded your expectations.

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Reviewed July 19, 2014

I stayed at this hotel for a sorority convention and it was the one of the best experiences, and I have stayed at many, many hotels. The hotel had our sorority colors in balloons at the front desk when we arrived. Everything was top notch, from the room to the free breakfast and the front desk staff. But I cannot say enough about the staff who drove the shuttle for us throughout the week, Tee, Ron and Courtney (and another gentleman but I don't know his name). They were always pleasant and professional and worked very hard for us during the week. The staff in the pub area were also top notch, greeting you with pleasant smiles and also were very professional. We had a maintenance issue which was handled immediately.

We had an King Executive suite with amazing views of the city. I was blown away by the room and it's amenities. The hotel has free wi-fi.

The hotel is in a great location 3 1/2 blocks from the convention center, walking distance to many restaurants and right next door to the Bank of America Stadium and the B B & T ballpark.

I would stay here again in a heartbeat!

Room Tip: Get the king executive suite on a high floor for amazing views and a fantastic room. Did not hear an...
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  • Stayed: July 2014, traveled on business
    • Location
    • Sleep Quality
    • Service
1  Thank aka95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this reviewResponded July 24, 2014

Thank you for the wonderful review. We so enjoyed having you and your sorority group stay with us! Come back when in the area.

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Additional Information about Residence Inn Charlotte Uptown

Address: 404 S Mint St, Charlotte, NC 28202-1510
Phone Number:
Location: United States > North Carolina > Charlotte > Third Ward
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#8 Business Hotel in Charlotte
#10 Green Hotel in Charlotte
#23 Family Hotel in Charlotte
#40 Romantic Hotel in Charlotte
Price Range: $180 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Charlotte Uptown 3*
Number of rooms: 150
Official Description (provided by the hotel):
Photo of a standard Studio room. All rooms have fully furnished kitchens, couches, reclining chairs, work desks and more. Renovated in 2008 and 2009. ... more   less 
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Also Known As:
Residence Inn Charlotte Uptown Hotel Charlotte
Charlotte Residence Inn

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