I stayed at the Residence Inn (RI) while in town for a concert. I was very impressed with how warm and friendly the staff were at the RI. It is clear that they place a high value on customer service and aim to make you feel welcome and at home during your stay. The rooms were clean and nicely appointed, parking was convenient, and wifi was included. We encountered a problem with one of our toilets and it was fixed within minutes of my calling about it. Afterwards, the front desk called to make sure that everything was okay. I really appreciated that. The breakfast they serve is outstanding. It varied every day we were there, which kept it interesting. I loved the fact that they used real eggs for breakfast as opposed to that powdered stuff you see in other places.I also enjoyed the warm cookies served every afternoon, along with the complimentary wine/beer reception in the evenings. Overall, Charlotte is a wonderful city filled with warm, hospitable people and the warmth and hospitability of this city is reflected in the management and staff at the Residence Inn Uptown. I plan to return.
- Official Description (provided by the hotel):
- Photo of a standard Studio room. All rooms have fully furnished kitchens, couches, reclining chairs, work desks and more. Renovated in 2008 and 2009. ... more less
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- Also Known As:
- Residence Inn Charlotte Uptown Hotel Charlotte
- Charlotte Residence Inn