The Residence Inn Charlotte Uptown is a new property in a rapidly developing neighborhood. It is next door to the Carolina Panthers' stadium, and will soon be sandwiched in between that and the new BB&T Ballpark which will host the AAA Charlotte Knights. The entire neighborhood is under construction, with many major developments currently underway. In a few years, I can see the Residence Inn Uptown as in a great location with many things to do nearby, but for now, the construction everywhere makes walking to other attractions in downtown Charlotte difficult. To remedy this, the hotel provides a shuttle service in the evenings, which operates on-demand. My friends and I took advantage of this to get to the NC Music Factory, and were pleased with the service.
The room was comfortable and had new, high quality furnishings. A Residence Inn, it contained a full kitchen (though we didn't use it). We enjoyed the free cookies, hot dogs and beer provided in the lobby in the evening.
While the front desk staff at check-in were the friendliest and most helpful such people I have ever encountered, our experience with the night concierge was less than helpful. Returning from the concert, we asked him where we might find an open restaurant (it was 1 AM). He replied with a brisk "I don't know!" and immediately went to the back area. One would expect that our request was not unusual for visitors unfamiliar with the city, and that one working the front desk at night might have at least one option in mind for people in our situation. This experience changed what would otherwise be a 5-star rating into a 4-star.
Please note that I cannot comment on the price, as the room was booked by one of my traveling companions.
- Official Description (provided by the hotel):
- Photo of a standard Studio room. All rooms have fully furnished kitchens, couches, reclining chairs, work desks and more. Renovated in 2008 and 2009. ... more less
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- Also Known As:
- Residence Inn Charlotte Uptown Hotel Charlotte
- Charlotte Residence Inn