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“Great stay”

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Hilton Garden Inn Charlotte Uptown
Ranked #15 of 178 Hotels in Charlotte
Certificate of Excellence
Reviewed August 18, 2014

We came to Charlotte for business and stayed at this hotel. It was located down town Charlotte and was very convenient to all locations around town. The rooms were clean and well kept. The staff was very attentative and helpful. We had a great time on our trip and enjoyed our stay at this hotel. We will definately stay in a Hilton Garden Inn again.

  • Stayed: August 2014, traveled on business
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Review collected in partnership with Hilton Garden Inn
1  Thank Chad L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ekohlenstein, General Manager at Hilton Garden Inn Charlotte Uptown, responded to this reviewResponded August 19, 2014

We have had a consecutive slew of inaugural reviewers here lately which is always exciting. Thank you for sharing your experience with us. Although we are within 6-7 blocks of ALL of Uptown, we do also offer a complimentary on demand shuttle that goes most places in a 3 mile radius of the hotel. We are looking forward to seeing you again soon!

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514 - 520 of 773 reviews

Reviewed August 17, 2014

This Hotel is in a great location. The Suite we had was wonderful and spacious. This is my preference to stay while visiting my relatives in Charlotte. Also, for the most part of the day, there are refreshment in the Lobby which is great too.

  • Stayed: August 2014, traveled with family
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Review collected in partnership with Hilton Garden Inn
1  Thank Deborah Ann H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ekohlenstein, General Manager at Hilton Garden Inn Charlotte Uptown, responded to this reviewResponded August 19, 2014

We do appreciate your loyalty and look forward to your return visit.

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Reviewed August 15, 2014

This hotel was very clean and well kept. It is located in the heart of downtown Charlotte and in a great location. The staff was very helpful and offered great advice and service. I was very pleased with this hotel and would stay again if I ever come back to the area.

  • Stayed: August 2014, traveled on business
    • Value
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Review collected in partnership with Hilton Garden Inn
1  Thank C L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ekohlenstein, General Manager at Hilton Garden Inn Charlotte Uptown, responded to this reviewResponded August 18, 2014

Thank you for sharing your experience with us. We will hold you to your word about coming back now!

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Reviewed August 11, 2014

I would highly recommend a stay at this location. It was beautiful from the entrance and throughout. The food was wonderful and the staff was excellent. I will be returning when I get the chance. I had never visited here before and only initially booked because i had a long trip and needed badly to soak in a large tub. The whirlpool style tub was positioned next to the bed and in front of the tv and i could also view the outside, but of course no one could see in. The jets were strong and very relaxing. That evening we were driven by the hotel shuttle to a location i had requested, for some freash seafood. The shuttle was free and offered to return us, but the view of downtown was so romantic we decided to walk back to the hotel. The next morning we would partake in the most wonderful breakfast buffet, which also offered made to order omelets. I really enjoyed the stay and wasnt quite ready to leave.

  • Stayed: August 2014, traveled as a couple
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Review collected in partnership with Hilton Garden Inn
1  Thank Candace K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ekohlenstein, General Manager at Hilton Garden Inn Charlotte Uptown, responded to this reviewResponded August 13, 2014

we appreciate the title of your response as our team's culture is exactly that, "striving to exceed expectations." Sure, it does not hurt to have the ambiance that Charlotte embraces Uptown to put you in the mood. We are very excited we were able to provide such a positive 360 degree experience for you and we anxiously await your return.

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Reviewed August 8, 2014

Great hotel, nicely situated in the Uptown district of Charlotte. Very easy to get to from Airport. It is also a block away from the convention center, making it a very convenient location. Breakfast was very good and everything tasted high quality. Not easy to do in buffet sometimes.

Only downside is if you arrive late at night, all the close parking spaces are taken up. Definitely use the valet when that happens! They share the parking garage with the Hampton and the condo owners so it fills up quick.

  • Stayed: July 2014, traveled on business
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1  Thank Margaret F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ekohlenstein, General Manager at Hilton Garden Inn Charlotte Uptown, responded to this reviewResponded August 10, 2014

Wow! Back to back positive experiences from Sr. Contributors! I had always heard you all traveled in packs. HaHa. Thank you for sharing your specific time with us and we will be sure to celebrate your comments as a team. Unofrtunately, we do experience high demand times when our parking deck reaches capacity but fortunately, we do have a great relationship with the open lot directly behind the hotel that we use for overflow which minimizes our guests' inconvenience. Thank you again and we look forward to your return.

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Reviewed August 6, 2014

We stayed in this hotel to attend an event at the stadium. The room was very clean and the staff handled my special room request well. Our room was on the top floor and the view was fantastic! We took the complimentary shuttle to the stadium and walked back to the hotel. The breakfast staff was very friendly and helpful. The only negative was that there does not seem to be enough parking as the lot was full by 3:00 in the afternoon.

  • Stayed: August 2014, traveled with family
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1  Thank cla3boys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ekohlenstein, General Manager at Hilton Garden Inn Charlotte Uptown, responded to this reviewResponded August 7, 2014

It's extra special to provide such a positive experience for such a Sr. Contributor. We are just 6-7 blocks from the Bank of America Stadium and I often joke that the arduous aspect of the walk is UP the stadium rather than TO the stadium. Unfortunately during most high demand event weekends, we do reach capacity in our parking deck and have to resort to our overflow open parking lot directly behind the hotel. Ahhhh, if we could only build it over again....but until then, we will do our best to manage the options we have. Thank you for your loyalty, patience and understanding.

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Reviewed August 5, 2014

The hotel was clean. The friendliness and helpfulness of the staff was great!!! The room was clean and comfortable. The breakfast was delicious and a great value. Overall our stay was a great experience!!!

  • Stayed: August 2014, traveled as a couple
    • Value
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    • Sleep Quality
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Review collected in partnership with Hilton Garden Inn
1  Thank Wayne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ekohlenstein, General Manager at Hilton Garden Inn Charlotte Uptown, responded to this reviewResponded August 7, 2014

Thank you for taking the time to share your experience. We will be sure to celebrate your positive comments as a team and we look forward to your return.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Charlotte Uptown

Address: 508 E Martin Luther King Blvd, Charlotte, NC 28202-2830
Phone Number:
Location: United States > North Carolina > Charlotte > Second Ward
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Romantic Hotel in Charlotte
#15 Business Hotel in Charlotte
#17 Family Hotel in Charlotte
Price Range: $137 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Charlotte Uptown 3*
Number of rooms: 181
Official Description (provided by the hotel):
The Hilton Garden Inn Charlotte Uptown hotel is in the major North Carolina banking and financial district close to: The Charlotte Convention Center, Blumenthal Performing Arts Center, Bank of America Stadium, Over Street Mall and the new Charlotte Bobcat Arena are all just blocks away. The uptown area is home to many fine restaurants, museums and shopping malls. Charlotte Douglas International Airport is only 9 miles away. ... more   less 
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Also Known As:
Hilton Garden Inn Charlotte Uptown Hotel Charlotte
Hilton Charlotte
Charlotte Hilton Garden Inn

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