We ended up here after having to switch hotels in the middle of our stay due to the uncomfortable beds at the previous hotel. We purposely chose a Garden Inn for their comfortable beds. When we called, we explained our situation and asked for the best rate possible on short notice. We were told the best they could do was their "best available rate" and we found it fair (and also the same price as the hotel we were leaving.) We were pleasantly surprised upon arrival to find they had complimentary upgraded us to include a room with a jacuzzi tub. We found this a nice touch and the person at the front desk was very friendly and professional and you could tell he enjoyed his job.
The swimming pool did look on the smaller side - half was outside, half was inside. I imagine it is much smaller in the winter months when only the inside portion can be used. We did not use it though on this trip. There is an eating area in the lobby but it is not included in the price of the room. I believe I saw breakfast was $10. If this does not appeal to you, consider that you are near many good restaurants and being just a mile from the mall, you have many options. Other reviewers commented on the noise level - we happen to always travel with white noise and so we did not notice it during our sleep. And we did get a good sleep in thanks to the comfortable beds!
Overall, I'd recommend this as a simple, solid hotel. If you are looking for luxury or a resort, this is not for you. If you are looking for a good nights sleep near decent food and shopping with friendly staff, then this will do.
- Official Description (provided by the hotel):
- At the Hilton Garden Inn North - Charlotte hotel, you'll find everything you need including complimentary high-speed internet access and remote printing provided by Printer-On, now in all guest rooms. This Hilton Garden Inn Charlotte, NC hotel is easily accessible from North Carolina Interstate I-77 at WT Harris Boulevard, Exit 18. ... more less
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- Also Known As:
- Hilton Garden Inn Charlotte North Hotel Charlotte
- Hilton Charlotte
- Charlotte Hilton