Stayed here for business with a lot of colleagues. The hotel itself was great - really nice rooms, comfortable beds, nice fitness center and good quick service in the bar area.
It was central to just about everything and connected to the overhead walkway that runs through the town.
The downside - there was one man at the front desk who was so arrogant and rude. He gave us all attitude with every question that we asked AND even yelled at the poor girl who was behind the front desk for printing our boarding passes. They had a "business center" which consisted of one computer and one printer. THey actually charge you for each minute you spend on the computer. It's ridculous. I travel on a regular basis and I've never had to pay to use a hotel computer to print my boarding passes. Also, all of us had our laptops and wireless cards with us and although the hotel supposedly supported wireless connection to the internet, none of us could get it to work. This hotel needs to get with the times and stop trying to nickle and dime business travelers.
If I was just basing my review on the hotel room and location, I would say definitely stay here. If you need business functions, like internet access - stay somewhere else.
- Official Description (provided by the hotel):
- Located in the heart of Uptown Charlotte, this luxury hotel puts you just steps from the Queen City's most popular attractions. Offering an ideal location, superior service, and an inviting atmosphere, this hotel is the perfect destination for exploring Charlotte. Omni Charlotte Hotel has begun the process of re-imagining all of the public spaces and guest rooms. The work is ongoing and is scheduled to be complete late 2017. We have taken steps to ensure minimal impact to the overall guest experience. ... more less
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- Also Known As:
- Omni Hotel Charlotte
- Omni Charlotte
- Charlotte Omni