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Omni Charlotte Hotel
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Reviews (2,265)
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All reviewsvalet staffvalet parkingwithin walking distancerooftop poolconvention centerlocation is greatstaff was friendlybusiness tripepicenterwalgreensdowntownconferencenightlifeconcertarena
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1,683 - 1,688 of 2,265 reviews
Reviewed December 2, 2013

The hotel was lovely and very clean, with lots of amenities. However, with 2 people sharing a room, there was not enough towel bars in the bath. Seems like a simple thing to put up towel bars in a hotel of this quality. I just simply wanted a place to hang up my hand towel. Also, the beds are rather hard, if you like a softer bed. But, it was a beautiful hotel overall.

  • Stayed: December 2013, traveled with friends
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Review collected in partnership with Omni Hotels & Resorts
Thank Cynthia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 2, 2013

I've stayed at the Omni in Charlotte multiple times during the last three years. Each time the quality of the services provided has been stellar. The hotel is staffed by the most friendly people I have met in the hotel business. Some might think the rate is pricey; but, one clearly "gets what they pay for" here.

  • Stayed: December 2013, traveled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank Lawrence N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 25, 2013

Excellent staff. Friendly and attentive to every request. Room very clean and comfortable. Great location downtown with easy access to the Epic Center and numerous restaurants. Had an excellent dinner accross the street at Aria. Recommend that you join Omni as a "Select Guest" in order to get free internet in the room.

  • Stayed: November 2013, traveled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 23, 2013

The staff and accomodation at the Omni were nothing short of outstanding. Courteous, friendly and helpful understate the customer focused nature of all of the folks there. Had in room dinner service because of a deadline on a project. The food came quickly, exactly as ordered, hot and delicious. The staff brought ice to the room wthout even being requested and that helped me meet the deadline. The room was clean, neat and organized. The heting unit very quiet and though the room was close to the elevator, I never heard it. Desk staff were some of the most friendly people encountered on a business trip. Meing rooms were well organized and quiet as well.

  • Stayed: November 2013, traveled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 22, 2013

Absolutely the best staff. The doormen & women are excellent. The entire staff is great. Very friendly & prompt. The most convenient location too. Tons of food options and things to do! p.s. the shower is impressive too!

  • Stayed: November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank Judith B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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