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“Great location and helpful service”

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Omni Charlotte Hotel
Ranked #56 of 180 Hotels in Charlotte
Reviewed August 30, 2013

Stayed for business and found both the location and their willingness to assist at any moment very helpful. They seem to be leaning forward waiting for your question or need. I'll look forward to staying there again next time.

  • Stayed: August 2013, traveled on business
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Thank Allen727286
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,666 - 1,672 of 2,144 reviews

Reviewed August 30, 2013

We came to a concert in charlotte at the arena. Book this hotel thru priceline and it lived up to the reviews. Location is right in the middle of everything! Walked everywhere without issues.

rooms were spacious and very clean. Didn't like having to pay to park

Would definately stay here again!

  • Stayed: October 2012, traveled with family
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Thank CarolinaGirl1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 30, 2013

good value for what you get, very clean, friendly staff, great location for downtown activities. Lot's of restaurants in the area, I didn't do any shopping so I can not comment. Free Wi-Fi if you join their rewards program (free). The beds and bedding were superior, reasonable price for a downtown hotel.

  • Stayed: August 2013, traveled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank outsideguy02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2013

In June 2013, I traveled to Charlotte, NC and stayed at the Omni. The hotel is in a great location. It is literally at the center of everything. All of the restaurants, shops, and entertainment are within easy walking distance. If I needed to get somewhere all I had to do was pick to closest hotel exit/entrance. We were across the street from city center and had a great view of downtown Charlotte. The hotel rooms are clean, large. The hotel conveniently has a pharmacy/convenience store and other shops located on the mezzanine level. The location afforded me the pleasure of walking to all of the destinations I wanted to visit in Charlotte without the use of a car. It’s really close to Mert’s Heart & Soul a really good soul food restaurant and about eight blocks from the historic district, which was a hidden treasure. The Omni has great customer service. During my stay, there was a comic book convention and the taste of Charlotte, which did not affect my check-in and check-out time. The receptionists had everyone in and out within a short time. Also, the hotel valet was very prompt. At the time of my stay, there was a lot of foot and car traffic due to the many festivities. The Omni valet was fantastic and ensured that we received our car without any issues. I would definitely stay at the Omni again.

  • Stayed: June 2013, traveled as a couple
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Thank KIKItheFunSeeker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2013

Prime location to restaurants and entertainment. Older hotel with outdated decor. Light sleepers beware: noisy AC and noise from hallway can be easily heard. Overall, friendly staff, adequate amenities.

  • Stayed: August 2013, traveled as a couple
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Review collected in partnership with Omni Hotels & Resorts
Thank hvtrust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2013

The Omni is a great place to stay in downtown Charlotte. Very affordable and within easy walking distance to anywhere you would want to be. With the bus station and light rail system just down the street, it's also easy to travel to other places around Charlotte without ever having to move your car or call a taxi. I found it the perfect location to be able to walk out, wander the city, and make it back to bed without being exhausted from walking. The Epicenter is also just around the corner which was nice for running out for snacks at 2 am or finding a quick place to eat during the day. The hotel itself is in great condition with clean rooms, friendly staff, a quality fitness area, and a gorgeous pool deck with a good view of the city. I very much enjoyed my stay there and would recommend this hotel to anyone.

  • Stayed: August 2013, traveled with friends
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Review collected in partnership with Omni Hotels & Resorts
Thank Christopher B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2013

I would definetly recommend this hotel to my family and friends. THe customer service was beyond excellent. Everything from valet parking, the check-in process, the cleanliness of the room, the map of downtown with recommended places to eat, the helpful staff, etc. I could go on and on about this hotel. I will certainly be staying here again

  • Stayed: August 2013, traveled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank Kathy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni Charlotte Hotel

Address: 132 E Trade St, Charlotte, NC 28202-2131
Phone Number:
Location: United States > North Carolina > Charlotte > Second Ward
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Luxury Hotel in Charlotte
#43 Business Hotel in Charlotte
#47 Romantic Hotel in Charlotte
Price Range: $147 - $394 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Charlotte Hotel 4*
Number of rooms: 373
Official Description (provided by the hotel):
Located in the heart of Uptown Charlotte, this luxury hotel puts you just steps from the Queen City's most popular attractions. Offering an ideal location and superior service, this hotel is the perfect destination for exploring Charlotte. **Omni Charlotte Hotel is in the process of re-imagining all of the public spaces and guest rooms. Our new Front Desk is complete and new guest rooms will be available in late September. All the work is scheduled to be completed by late 2017. We have taken steps to ensure minimal impact to the overall guest experience. ... more   less 
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Also Known As:
Omni Hotel Charlotte
Omni Charlotte
Charlotte Omni

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