The staff and service at the property coupled with the excellent location make it a great stay. I was there recently on a business trip and unfortunately came down with food poising. Not only did the staff (Blair) go out of their way to get me some necessities from the nearby CVS, there was a message on my phone the next day from a manager checking to see how i was feeling. As I was waiting for my car after checking out, Blair showed up to see how i was doing. The location is great, my only issue with the hotel is the centralized reservations is awful. They have no clue about their properties otherwise A+ for the Omni.
- Official Description (provided by the hotel):
- Located in the heart of Uptown Charlotte, this luxury hotel puts you just steps from the Queen City's most popular attractions. Offering an ideal location, superior service, and an inviting atmosphere, this hotel is the perfect destination for exploring Charlotte. Omni Charlotte Hotel has begun the process of re-imagining all of the public spaces and guest rooms. The work is ongoing and is scheduled to be complete late 2017. We have taken steps to ensure minimal impact to the overall guest experience. ... more less
- Reservation Options:
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- Also Known As:
- Omni Hotel Charlotte
- Omni Charlotte
- Charlotte Omni