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“Excellent location, walking distance to TWC Arena”

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Omni Charlotte Hotel
Ranked #45 of 178 Hotels in Charlotte
North Carolina
Level 3 Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Excellent location, walking distance to TWC Arena”
Reviewed March 24, 2013

Recently stayed at the Omni for a gala hosted at the hotel. From the beginning the valet was excellent. They were professional, courteous, and speedy. The front desk personnel were just as friendly, courteous and knowledgeable of the area. The rooms are nice , comfortable beds and smell clean. This is an excellent hotel because of its location. Within walking distance of the TWC arena and other Charlotte sights. Would recommend staying at this hotel to others.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Simplyone_25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni Charlotte Hotel, responded to this review, March 26, 2013
We appreciate your recommendation of the Omni Charlotte Hotel on TripAdvisor. It was our pleasure to provide you with a great experience from start to finish and we hope you will return again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,009 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Jacksonville Beach, Florida
Level 5 Contributor
74 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed March 21, 2013

Stayed there for the Pink concert and found the location to be excellent. We were a block and a half from the Time Warner which was perfect. The rooms were nice and the staff was friendly. I HIGHLY recommend if you want to attend anything at the arena.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Miss650
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni Charlotte Hotel, responded to this review, March 26, 2013
Thank you for recommending the Omni Charlotte on TripAdvisor. We are glad you found our hotel to be in the perfect spot for attending the Pink concert at Time Warner Arena. If you return to Charlotte, we hope you will once again consider us for your accommodations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Level 5 Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed March 19, 2013

My husband and I stayed at the Omni Charlotte Hotel for a quick weekend getaway. After driving 5 hours we arrived at the hotel and pulled into the start of the garage. There were about 3 valet helping a taxi that had just arrived so we waited expecting to have someone explain how to park. After 2 valets walked passed us we tired of waiting and just went around the taxi and figured it out. Check in was fast and the front desk staff was friendly. They spoke to us every time we passed. Our room was on the 12th floor overlooking the pool and Epicentre and it was very quite. Our floor was part of the select level and we had access to the select lounge which was very nice. There were H'orderves in the evening and continental breakfast in the morning but only Sunday night through Friday morning. It would be nice to offer at least the breakfast on the weekends. We both thought the size of the room was perfect as was the bathroom. Only minor complaint was that no matter how low we put the AC the room always seemed warm. One major plus was that we were so centrally located to everything that we never needed our car as there was almost every type of store or restaurant within a short walk.

My husband and I have already decided that when we return to the area we will stay here without a doubt. I'll also agree that you should sign up for the Omni rewards program.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Crystal G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni Charlotte Hotel, responded to this review, March 21, 2013
We appreciate all of your comments and are glad to read that you enjoyed your recent stay at the Omni Charlotte. It will be our pleasure to welcome you back again soon and please let us know if there is anything we can do to make your stay more enjoyable.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dadeville, Alabama
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 17, 2013 via mobile

This hotel is very over rated. The rooms are dirty and smelly and dated.The price is insane for the accommodations.Never again.Awful..
The valet service was slow and could not find our keys. Very unprofessional.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lynnj9500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mooresville, North Carolina
Level 4 Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 15, 2013

Stayed here for an evening after a party. The lobby is very nice and updated and guest services is very helpful and friendly. The room I stayed in, a King, was small and the bathroom was poorly lit. But the bed and comforter were comfortable. There is a $15 parking fee, but you are free to come and go as you please. They also have a car service, so no need to hail a cab. Which was very convenient and nice, plus it wasn't expensive. This hotel is located directly across from the Epicenter and in easy walking distance to everything downtown.

  • Stayed March 2013, traveled solo
    • Value
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Helpful?
Thank IceCreamLuvr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni Charlotte Hotel, responded to this review, March 19, 2013
We are glad you had a good experience at the Omni Charlotte while visiting the Queen City. Thank you for sharing on TripAdvisor and we hope you will return soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level 4 Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed March 12, 2013

We arrived at the hotel on a busy Friday evening- valet parking was available but we decided to self park and the guy at valet gave us directions of where to park and how to access the hotel.

Check in was swift- out room was simply fantastic! A huge, super comfortable bed, seating area and a fab view of downtown. The bathroom had a separate vanity sink area which worked well for us- all the toiletries provided were high quality.

We went for a drink in the Trade bar- service was super quick and friendly with great beer suggestions for my husband - very helpful when you're from outer town and they make a fab margarita!

The hotel itself is in a fantastic location with easy access to everything. We had breakfast the next day which was a wonderful buffet with friendly service.

I cannot fault this hotel- we had such a nice stay we have cancelled out bookings for Park plaza in another city to switch to the Onni there.

Absolutely recommended for a Hugh quality stay with fantastic friendly service.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nadenoodlee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni Charlotte Hotel, responded to this review, March 21, 2013
We are thrilled to read that you had such a great experience at the Omni Charlotte. Thank you for sharing the details of your experience and we look forward to a future opportunity to serve you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Suffolk, Virginia
Level 6 Contributor
146 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed March 11, 2013

Clean and well appointed rooms. Quiet and dark for light sleepers like me. Bath was cramped but clean. I loved being able to walk all around the downtown via the skywalks attached to the hotel. Starbucks coffee for free in the lobby. A real Starbucks with all the services in the downstairs.

Room Tip: high rooms were quiet
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank APrettyLittlePark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni Charlotte Hotel, responded to this review, March 13, 2013
We are delighted to read about your experience at the Omni Charlotte Hotel. Thank you for sharing your compliments about our rooms and location on TripAdvisor. We hope to welcome you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Omni Charlotte Hotel

Property: Omni Charlotte Hotel
Address: 132 E Trade St, Charlotte, NC 28202-2131
Phone Number:
Location: United States > North Carolina > Charlotte > Second Ward
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Charlotte
#43 Business Hotel in Charlotte
#47 Romantic Hotel in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Charlotte Hotel 4*
Number of rooms: 374
Official Description (provided by the hotel):
Located in the heart of Uptown Charlotte, this luxury hotel puts you just steps from the Queen City's most popular attractions. Offering an ideal location, superior service, and an inviting atmosphere, this hotel is the perfect destination for exploring Charlotte. Omni Charlotte Hotel has begun the process of re-imagining all of the public spaces and guest rooms. The work is ongoing and is scheduled to be complete late 2017. We have taken steps to ensure minimal impact to the overall guest experience. ... more   less 
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Also Known As:
Omni Hotel Charlotte
Omni Charlotte
Charlotte Omni

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