had one small complaint with the housekeeping dept. but overall a good location close to downtown, friendly staff and breakfast was delicious. would stay there again and problably will. highly recommended.
- Room Service
Staff was very helpful with everything, and they always had a smile on their faces! The room was clean and housekeeping was prompt and helpful. It's a great location, within walking distance of bars and restaurants.
This Hampton's Mini Suites are perfect for a couples getaway!! We will definitely stay here again if we're ever in the downtown Charlotte area. Each staff member was generous and joyful. I felt very safe; the parking gate and two inside doors required key card entry before getting to our room. Very nice!! Great location as well!! Thank you Hampton for a great 7th wedding anniversary trip!! We'll be sure to return with our three young aged boys next time.
The service and employee are very good. Cleanliness of the room is average esp. the linen. I did not sleep for 2 nights because I was itchy. Till I figure it out that it comes from ther linen. The staff is very good in resolving the issue. They changed the linen basically everyday. That for me is an excellent service. One day they forgot to give me new towels. Breakfast is very good.
I have to say that Hampton is not my usual brand; I stayed at the Hampton Uptown Charlotte for a convention; and having never been there before; wanted something close to the convention center. This was a very convenient location; walking distance, to everything downtown; the Convention center, NASCAR museum, Epicenter; etc. The staff was amazing. I don't think I have ever been to a property where everyone was so consistently friendly; accommodating; and just plain happy! I was there for 7 nights; and never received less than perfect service. This included multiple specialty requests; laundry; directions, etc. Furnishings in the room was just a bit tired; but everything clean. Maids also smiley and helpful. The complimentary breakfast was quite serviceable; and the complimentary shuttle service was the bomb! (Three mile radius limit). In house gym had basics; But free membership to adjoining gym a few blocks away was included in your stay if you wanted a bigger facility. You can always tell a well managed property by the people that work there. Kudos to Hampton for retaining quality staff. Would def stay there again.
You can get pretty much anywhere in downtown walking from here. Good restaurants, bars, and museums. Is one of the Bly options that I found with breakfast, parking and Internet included. You can save a lot of money by having these 3 things included. Good service. Breakfast area is small for the times the hotel is fully booked.