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“What a wonderful experience!”

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The Ballantyne Hotel and Lodge
Ranked #6 of 177 Hotels in Charlotte
Certificate of Excellence
GreenLeadersSilver level
Cedarhurst, New York
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“What a wonderful experience!”
5 of 5 bubbles Reviewed May 7, 2013

This is a beautiful, clean, calm, elegant hotel in Charlotte, NC. They, the staff, make you feel so welcome. Plus the whole atmosphere of the place is wonderful. They make you feel like you belong. And they give you a piece of paradise. The rooms are wonderful, as well. They are large, comfortable, (again, that word!) elegant... Being outside in the summer is like a little piece of heaven. Although it is extremely hot, they make it so comfortable to cool off and/or stay hot comfortably. I adore this place! I recommend it to anyone!

Room Tip: They offer front or golf course. I took front, but in future, I would take golf course. But not bi...
See more room tips
  • Stayed July 2012, traveled as a couple
    • Value
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    • Service
Helpful?
1 Thank rubyred47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBallantyne, Director of eCommerce at The Ballantyne Hotel and Lodge, responded to this review, May 8, 2013
Dear rubyred47,

Thank you for staying with us at The Ballantyne Hotel & Lodge and for sharing your wonderful feedback. We really appreciate your compliments regarding our hotel, staff, accommodations and overall experience. Our team at The Ballantyne is committed to providing our guests with truly memorable stay experiences. Thank you for recommending our hotel, and we hope to welcome you back in the future!

Sincerely,
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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769 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (216)
Date | Rating
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  • English first
  • French first
  • German first
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English first
Orlando, Florida
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed May 7, 2013

The Ballantyne is a great venue for business meetings. The view is beautiful, the staff incedibly helpful and responsive, and the rooms are a wonderful differentiator from the typical business travel hotel.
The others attending the meeting had nothing but great things to say about the Ballantyne.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jumpchic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBallantyne, Director of eCommerce at The Ballantyne Hotel and Lodge, responded to this review, May 8, 2013
Dear Jumpchic,

Thank you for staying at The Ballantyne for business and for taking the time to share your positive feedback. We are delighted that you and your colleagues had an enjoyable experience. Thank you for you kind comments regarding the views, staff and accommodations. At The Ballantyne, we are committed to providing our meeting guests with comfortable lodging, a productive and pleasant meeting setting and exceptional service. Thank you for recommending our hotel for business meetings. We hope to have the opportunity to welcome you back in the future!

Sincerely,
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, TX
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 6, 2013

My husband and I tied the knot the other week and we had the following at the Ballantyne Hotel; Rehearsal Dinner, Wedding Reception, and also a breakfast for the out of town guests the day after the wedding. Every aspect of our wedding was amazing. Alli Hall and the entire hotel was wonderful. I cannot really single anyone out for outstanding service because the entire staff was professional, helpful, and attentive to our every need. We had about 38 out of town guests stay at the hotel and they loved the rooms. The banquet rooms were very nice too and the food was outstanding. We really didn't have to do anything out of the ordinary because the hotel had it all covered. For those thinking about getting married at this hotel, I would recommend it and also to look into the packages. This made all of the choices easier and it was great to have everything in one place. BRAVO!!!

Room Tip: Please say you would like to get a room with the "Golf Course View". It is outstanding!
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lady_Traveler_411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBallantyne, Director of eCommerce at The Ballantyne Hotel and Lodge, responded to this review, May 7, 2013
Dear Lady_Traveler_411,
Thank you for choosing to host your wedding festivities at The Ballantyne and for taking the time to share your feedback. We are delighted that you had an amazing experience and appreciate your compliments regarding Alli Hall and our staff, accommodations, event space, cuisine and wedding packages. At The Ballantyne, we are committed to providing our brides and grooms-to-be with a truly effortless and enjoyable planning process and delivering upon the wedding experience of their dreams. Thank you again for partnering with us on such a special occasion and for recommending our wedding packages. We hope to have the opportunity to welcome you back in the future!

Sincerely,
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed April 29, 2013

The Ballantyne was wonderful. We only stayed one night but it was worth it. They have a great spa. The rooms were the best part in my opinion. They were fancy. Bathrooms had a stand up shower and great large bathtub. The minibar was stocked with nice snacks and beverages. The TVs are huge! We had a room overlooking the golf area. There are also various restaurants around the property if you'd like to get out of the resort for dinner/lunch. We ordered room service for breakfast. It was one of the best breakfasts I've had in a long time.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBallantyne, Director of eCommerce at The Ballantyne Hotel and Lodge, responded to this review, April 30, 2013
Dear A P,
Thank you for staying with us at The Ballantyne Hotel & Lodge for sharing your feedback. We really appreciate your kind words regarding our spa, accommodations, dining and amenities, and we are so pleased you had an enjoyable visit. Our team at The Ballantyne is committed to providing our guests with exceptional stay experiences. We hope to have the opportunity to welcome you back in the future.

Sincerely,
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte NC
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed April 26, 2013

We stayed here for one night celebrating my son's birthday. The decor is gorgeous. The hotel is very classy but has a homey feel. The staff are down to earth and not stuffy. The kids had a wonderful time in the pool. There is a regular pool and a couple of resistance pools where you can swim against the current. What a lovely facility.

  • Stayed April 2013, traveled with family
    • Value
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    • Cleanliness
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Helpful?
Thank MskiNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBallantyne, Director of eCommerce at The Ballantyne Hotel and Lodge, responded to this review, April 30, 2013
Dear MskiNC,

Thank you for choosing to visit The Ballantyne Hotel & Lodge to celebrate your son’s birthday and for sharing your positive experience. We are delighted that you had a wonderful stay and value your compliments regarding our décor, setting and staff, and we are happy that your children had fun in the pool. At The Ballantyne, our team is dedicated to providing our guests with memorable stay experiences, and again, we appreciate that you celebrated a special occasion with us. We hope to have the opportunity to welcome you back in the future.

Sincerely,
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, DC
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed April 19, 2013

I booked this hotel for a business trip the week of April 11, 2013. The property was incredibly well maintained, the staff was professional, attentive and pleasant and the accommodations were extraordinarily clean and luxurious. The hotel is located in a relatively new area of South Charlotte that they sort of built out of nothing just over a decade ago. Its surrounded by a good number of dining options and a 24 hour CVS, which was a life saver for me since I'd left a bunch of stuff I needed at home. Additionally the property was quiet and the decor really helped create a restive environment, which is exactly what I need when I get done with a long day of work. One of my aunts said this is the hotel where the NFL teams now stay when they come play the Panthers. Apparently it is also where Obama stayed during a trip to Charlotte. I can see why. I would definitely stay here again.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank DC_Travel_Mommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBallantyne, Director of eCommerce at The Ballantyne Hotel and Lodge, responded to this review, April 22, 2013
Dear DC_Travel_Mommy,

Thank you for staying with us at The Ballantyne Hotel & Lodge and for sharing your positive experience. We are delighted that you had an enjoyable visit and value your compliments regarding our staff, accommodations, decor and convenient location. At The Ballantyne, our team is dedicated to providing our guests with truly memorable stay experiences. Thank you for recommending our hotel, and we hope to have the opportunity to welcome you back in the future.

Sincerely,
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
5 reviews
5 of 5 bubbles Reviewed April 15, 2013

My husband and I recently had our wedding at The Ballantyne Hotel. We worked with Alli Hall throughout the process, and she was absolutely amazing. She was on point with every detail. The event was executed perfectly and there were no major issues. We had our ceremony on the South Lawn and reception in the Fairway Ballroom. The food was extremely tasteful and the service was awesome. We were able to enjoy the night and not stress out about anything. I highly reccommend to anyone looking for a wedding venue or event space!!!

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jesscollier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBallantyne, Director of eCommerce at The Ballantyne Hotel and Lodge, responded to this review, April 18, 2013
Dear jesscollier,

Thank you for choosing The Ballantyne to host your wedding and for taking the time to share your positive feedback. We are delighted you had a wonderful experience from planning the details through enjoying a great ceremony and reception. We really appreciate your compliments regarding working with Alli, as well as our cuisine and service. Our team at The Ballantyne is dedicated to providing our guests with unforgettable events delivered with exceptional service. Thank you for recommending our hotel for weddings and events. We hope to have the opportunity to welcome you back in the future!

Sincerely,
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Ballantyne Hotel and Lodge

Property: The Ballantyne Hotel and Lodge
Address: 10000 Ballantyne Commons Parkway, Charlotte, NC 28277
Phone Number:
Location: United States > North Carolina > Charlotte
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Charlotte
#3 Romantic Hotel in Charlotte
#3 Green Hotel in Charlotte
#6 Business Hotel in Charlotte
#12 Family Hotel in Charlotte
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Ballantyne Hotel and Lodge 4*
Number of rooms: 244
Official Description (provided by the hotel):
The Ballantyne, located in Charlotte, North Carolina, is a member of Starwood Hotels & Resorts' The Luxury Collection. Guests are welcomed with exceptional service, complemented by a timeless elegance. Enjoy resort-style amenities including spa, golf, fitness, exquisite dining and leisure offerings. The Ballantyne features beautiful hotel rooms, a cottage and lodge retreat with sophisticated meeting, wedding and event venues in a vibrant setting. The Ballantyne is located within 18 miles of Uptown Charlotte and Charlotte Douglas International Airport. In addition to its great accessibility to Charlotte, the hotel is set amidst shopping, dining, retail and a thriving business community. ... more   less 
Reservation Options:
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Also Known As:
The Ballantyne Hotel Charlotte
Ballantyne Hotel Charlotte
Ballantine Resort Charlotte

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