This was our second stay at the Ballantyne, and the hotel is very nice and comfortable. The lobby is well appointed with plenty of seating and a nice bar to grab a drink or a snack. Overall both experiences have been very good, with one exception the service at the pool area was awful. At 12:30ish we order a beer and a diet coke, about 30 minutes later they show up with the excuse that they ran out of cups, really at 12:30 by the pool which was not crowded you run out of cups, not buying it but whatever. Then an hour or so later we ordered another diet coke, this one took over 20 minutes! Again not crowded. So the waitress apologies and says she will credit us the soda... Ask for the bill 2-diet cokes and a soda, no credit. I know that this one bad experience does not make it a bad hotel but it still...
- Official Description (provided by the hotel):
- The Ballantyne, a Luxury Collection Hotel by Marriott, Charlotte welcomes guests with gracious service, elegant accommodations and abundant amenities. Explore the spa, seasonal outdoor pool, indoor pool, whirlpool, sauna, tennis, golf, fitness, exquisite dining, 24 hour room service, afternoon tea and leisure offerings. The Ballantyne features beautiful hotel rooms, a lovely cottage and The Lodge at Ballantyne, a 35 room group retreat. Meeting and event planners are invited to view meeting and event facilities with spacious and picturesque outdoor venues, on-site group activities and creative culinary offerings. The Ballantyne is located within nine miles of SouthPark and Carowinds and within 18 miles of Uptown Charlotte and Charlotte Douglas International Airport. In addition to its great accessibility to Charlotte’s impressive recreational and entertainment offerings, the hotel is set amidst shopping, dining, retail and the thriving Ballantyne community. Guests enjoy a complimentary shuttle within one mile and access to many dining and conveniences within walking distance and even more within a short drive. ... more less
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- Also Known As:
- The Ballantyne Hotel Charlotte
- Ballantyne Hotel Charlotte
- Ballantine Resort Charlotte