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All reviews double tree south park warm cookies two bedroom suite full kitchen family reunion spacious rooms front desk staff parking lot business trip very nice hotel nice stay definitely stay here again staff was friendly wedding kitchenette dishwasher
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8 - 13 of 1,331 reviews
Reviewed 3 weeks ago

A great stay for our group. Our suite was spacious and comfortable. Booked another room and the hotel accommodated us nicely by putting us as close as possible. Andrew at the front desk was kind and gave me no trouble checking in.

Date of stay: September 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Eveechan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoanieK43, General Manager at DoubleTree Suites by Hilton Hotel Charlotte - SouthPark, responded to this reviewResponded 3 weeks ago

Eveechan,

I'm delighted to hear our hotel and pleasant associates were a good fit for your travel needs. Your review and recommendation are much appreciated. We look forward to having you stay with us again soon!

Best,

Joanie Kastl
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

The hotel is huge as was our room. The furniture, walls, floors, etc were all clean and in excellent condtion. A key reason we chose this hotel is because they except large dogs. We were at the hotel for 2 nights as we closed on our new house. Completely happy with our stay.

Date of stay: September 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank MinnaMV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoanieK43, General Manager at DoubleTree Suites by Hilton Hotel Charlotte - SouthPark, responded to this reviewResponded 4 weeks ago

MinnaMV,

Thank you for making the DoubleTree Suites by Hilton Charlotte - SouthPark a part of your travel plans. We are pleased to know you loved our comfortable accommodations and amenities. We look forward to your return visit!

Best,

Joanie Kastl
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 weeks ago

Excellent service by the special event / group reservation staff - very friendly, efficient and accommodating! Once on site - everything went very smoothly as well - clean, comfortable rooms and meeting spaces, attentive staff, nice area around the facility for eating / socializing. All in all, an excellent venue for our trip!

Date of stay: September 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank daveleach2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoanieK43, General Manager at DoubleTree Suites by Hilton Hotel Charlotte - SouthPark, responded to this reviewResponded 4 weeks ago

daveleach2018,

Thank you for sharing your feedback regarding your stay at DoubleTree by Hilton Charlotte SouthPark. We are happy you enjoyed your visit and were satisfied with all that we have to offer. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip.

Best,

Joanie Kastl
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 14, 2019

My stay at this Doubletree was good. The only problem I encountered was the odor coming from the dishwasher. No one unloaded the dishwasher and it smelled as if the dishes may have been put in but never washed or food from the soiled dishes was in the strainer.

Date of stay: September 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank P1281KJmargaretb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoanieK43, General Manager at DoubleTree Suites by Hilton Hotel Charlotte - SouthPark, responded to this reviewResponded 4 weeks ago

P1281KJmargaretb,

Thank you for reviewing the DoubleTree Suites by Hilton Charlotte - SouthPark. We are glad you had a pleasant stay and that you liked our comfortable accommodations. We appreciate your feedback. You can be confident that we will share your concerns with the appropriate team members and welcome the opportunity to serve you better in the future!

Sincerely,

Joanie Kastl
General Manager

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Reviewed September 14, 2019

Went here for a 10 yr anniversary. Very clean staff was friendly. I would have liked to been offered something since it was our anniversary. The pool was a nice size and very clean. Enjoyed the atrium with the fire pits at the tables.

Date of stay: September 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank unc4fitz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoanieK43, General Manager at DoubleTree Suites by Hilton Hotel Charlotte - SouthPark, responded to this reviewResponded 4 weeks ago

unc4fitz,

Thank you for your review and for staying with us for such an important occasion. Providing our guests with beautiful accommodations and exceptional service is what we aim to do, and we are pleased to hear you enjoyed your stay. We hope you had a wonderful anniversary and we look forward to when we can welcome you back at The DoubleTree Suites by Hilton Charlotte - SouthPark!

Best,

Joanie Kastl
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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