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“Well Managed Homewood Property”

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Homewood Suites by Hilton Charlotte/Ayrsley
Ranked #6 of 178 Hotels in Charlotte
Certificate of Excellence
GreenLeadersBronze level
Huntington, West Virginia
Level 6 Contributor
103 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
“Well Managed Homewood Property”
Reviewed July 6, 2013

I stayed at this property for one night in May 2013 while traveling through the area. The cost of the stay was covered through the use of HHonors points.

The property is situated in a mixed residential/commercial area south of downtown Charlotte. The immediate area has a few restaurants and cafes and appears to be very safe. Other eating establishments are available within a few miles.

The hotel appears to be fairly new and is most attractive. The exterior is well maintained, clean, neat and features more than adequate parking.

Upon my arrival I found check-in staff to be polite and efficient. The lobby area was clean, attractive and staff members were helpful. Elevator cabs were clean, neat and rarely was there a wait for service.

Interior hallways were clean, neat, well lit and and well maintained. The suite was found to be larger than that typically noted within the brand and well appointed. Bedding was of good quality and the spacious bath featured good amenities.

I took advantage of the breakfast buffet during my stay. I found it to be marginal. As compared to peer properties the selections were limited and it fell below expectations. This was in no way a "deal breaker" for my stay, simply an observation and comparison.

When my stay was complete check-out was quick and efficient. I was thanked for my business and invited back.

This is a solidly run property. Should the need arise, I would not hesitate to stay here in the future.

  • Stayed May 2013, traveled with family
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Helpful?
Thank cburley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David C, Manager at Homewood Suites by Hilton Charlotte/Ayrsley, responded to this review, July 9, 2013
Thank you so much for your review. I am glad to hear that our team took great care of you throughout your stay and that your room exceeded expectations. We appreciate you taking the time to provide some sound feedback after your recent visit. Our team takes great pride in providing consistently superior customer service and I will certainly share your review during our next meeting. We hope to see you again soon. Thanks,

David Cron
General Manager
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844 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (97)
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English first
Dayton, Ohio
1 review
Reviewed June 24, 2013

I was in town for a funeral and I am very glad I chose the Homewood. Not only was the hotel clean, welcoming,and beautiful, but the staff was also amazing. Traveling with small children (1yr olds), The two room suites were perfect for our needs. The pool area and lobby were immaculate and pleasant. Also, the dinner and breakfast were very convienent and tasted wonderful! The chefs were great, and the rest of the staff was more than accomodating. The GM was wonderful as well, making sure all our needs were met and ready to help with anything we needed. It was truely a relief to have such a capable and friendly staff to make things so easy for us during this busy and stressful visit. I would definitely stay again and will recommend the Homewood to anyone staying in the Charlotte area. :)

Room Tip: The two room suites were beautiful and very convienent as we were traveling with small children. We...
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lizzie d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David C, General Manager at Homewood Suites by Hilton Charlotte/Ayrsley, responded to this review, June 26, 2013
Thank you so much for sharing your recent experience at our Homewood Suites Charlotte/Ayrsley. I am so glad that you were impressed with your accommodations and our staff. I am glad that you were also able to enjoy our amenities such as our complimentary breakfast buffet & our evening manager's reception. It really makes our team blush to hear words like “Immaculate”, “Wonderful”,& “Amazing”. Thanks again for the positive review and your kind words about our hotel and our staff.
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Washington DC, District of Columbia
2 reviews
Reviewed June 17, 2013

I was in Charlotte for job orientation and spent 4 days at the Homewood Suites. Checked in late on Sunday and was greeted by friendly staff, who offered me late checkout for Thursday my departure date. Had a very nice king bed suite that was clean and comfortable and was well maintained every day by housekeeping. The breakfast served daily was always tasty and kitchen staff polite and friendly. The quaint surrounding area had restaurants, pubs and theatres all within walking distance and the neighborhood was quiet and peaceful. Overall the stay was great and I encountered no problems with any aspect of the hotel and will definitely stay there on my next trip to Charlotte.

  • Stayed June 2013, traveled on business
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Helpful?
Thank Jerrell B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David C, General Manager at Homewood Suites by Hilton Charlotte/Ayrsley, responded to this review, June 18, 2013
Thank you for taking the time to write an excellent review of our hotel and your most recent stay with us! It is wonderful to hear that you were well taken care of and enjoyed our breakfast and the amenities that the town of Ayrsley offers. Thank you again for your feedback.
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Hilliard, Ohio
1 review
Reviewed June 15, 2013

I was in Charlotte for the weekend and could not have been happier with my stay from start to finish. I was greeted by name by the front desk and given keys to the room that I booked online. The room was fresh and clean upon my arrival and was cleaned daily by housekeeping very much up to par. The manager's happy hour and breakfast were very well done and would recommend them to everybody. The location was very well, just outside the city, but still close to attractions. I would definitely recommend this to family and friends and will be staying here on my next trip to Charlotte.

  • Stayed May 2013, traveled as a couple
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Helpful?
Thank Christopher R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David C, General Manager at Homewood Suites by Hilton Charlotte/Ayrsley, responded to this review, June 16, 2013
Thank you, thank you for writing a review of your most recent stay with us! Your feedback is greatly appreciated as it is always our pleasure to give you our best when staying with us! On behalf of the Homewood Suites Charlotte/Ayrsley, we would like to welcome you back for any future travels that will bring you back to the Charlotte area as it would be our pleasure to host you again!
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Charlotte, United States
1 review
Reviewed June 14, 2013

As an Office Manager I feel extremely confident about our sales reps from out of town staying in the Homewood Suites at Ayrsely; the area is safe, making it ideal for evening walks to restaurants and other entertainment, staff is helpful and friendly, and the facilities are modern and beautiful.

  • Stayed June 2013, traveled on business
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Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Tom C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David C, General Manager at Homewood Suites by Hilton Charlotte/Ayrsley, responded to this review, August 6, 2013
Thank you for your kind review and our team is happy to hear that you had a great stay in Charlotte and in the Town of Ayrsley! We appreciate your recommendation and we hope to see you again in the near future. Thank you for your business!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Georgia
Level 5 Contributor
87 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed June 11, 2013

Our 1 night stay was so very nice. We arrived late evening after a long drive. We were welcomed by friendly staff. Our king bed suite was clean, quiet, spacious and comfortable. Although there was a large family reunion being held at this hotel (an event we were not part of) we were reserved a suite away from the crowd; a thoughtful thing for the staff to do (we did notice several loud people running the halls in another part of the hotel; so we were thankful that we were tucked away elsewhere)! We had dinner at a nice place nearby that was within walking distance (a very good meal & a nice walk through a newly developed safe area). Convenient access to Interstate. Breakfast was also good. Great nights sleep, good food, easy access, friendly staff, safe area, very clean, quiet - what more could you want? Big Thank You to this hotel staff - GREAT JOB!

Room Tip: Rooms on the upper floor facing the courtyard we quiet during the time we were there.
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank KissItGoodby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david_cron, General Manager at Homewood Suites by Hilton Charlotte/Ayrsley, responded to this review, June 13, 2013
Thank you so much for your kind review of our property. I am elated to hear that you experienced a great stay with us and we certainly appreciate your loyalty. We hope to see you soon and we sincerely appreciate your time and your positive feedback which will be shared with our team.
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Alden
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 31, 2013

Our stay overall was very nice. The hotel staff were very friendly, the room was nice and the bed was comfortable. The woman at the desk gave us 2 very good recommendations for places to eat and spend some time in the evening. We weren't at the hotel or in our room that much. The race track was an easy 20 minute drive. We are definitely considering re-booking the Homewood for next year.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Kim J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David C, General Manager at Homewood Suites by Hilton Charlotte/Ayrsley, responded to this review, June 14, 2013
Thank you for sharing your positive experience regarding your stay with us during Charlotte's race weekend. We are delighted that you had a wonderful stay and appreciate your compliments regarding our hotel, customer service, accommodations and location. We hope to see you in October for the night race!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Charlotte/Ayrsley

Property: Homewood Suites by Hilton Charlotte/Ayrsley
Address: 1921 Ayrsley Town Blvd, Charlotte, NC 28273-4122
Phone Number:
Location: United States > North Carolina > Charlotte
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Charlotte
#2 Family Hotel in Charlotte
#4 Romantic Hotel in Charlotte
#7 Green Hotel in Charlotte
#17 Best Value Hotel in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Charlotte/Ayrsley 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Homewood Suites Charlotte/Ayrsley Hotel Charlotte

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