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“Excellent! The way it should be”

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Homewood Suites by Hilton Charlotte/Ayrsley
Ranked #5 of 178 Hotels in Charlotte
Certificate of Excellence
GreenLeadersBronze level
San Francisco, California, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent! The way it should be”
Reviewed February 9, 2012

The hotel is new so it was exceptionally clean and crisp.

Thestaff was seriosuly nice and accomodatibg, just a great visit ovall.

The chef was super nice and went well beyond .

If only all the mediocre Homewood suitesnout there could take field trip to this hotel and see how it should be done, life on the road would be so much better.

Please keep it up!

Room Tip: The two queen bed room suite is huge!
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  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank JoD696
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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816 reviews from our community

Traveler rating
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285
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
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English first
Raleigh, North Carolina
Level Contributor
79 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed January 21, 2012

Family getaway weekend in January. Hotel was busy but hardly ever heard or saw anyone else. Booked the family two room suite and loved it. The interior layout is a bit unusual with long walks but you definitely do not hear the elevators or other guests. The modern color scheme was shocking at first but after the initial shock the green wall paper in the halls was soothing and relaxing and the carpet blended very well. Traveling with two college children they were very impressed as well and enjoyed their stay. Having restaurants and a very movie theater within close walking distance was another plus. Breakfast food was average but the service was exceptional.

Room Tip: Upper floor suites were very nice.
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  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
1 Thank 1moresunset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Florida
1 review
Reviewed December 30, 2011

I stayed at the Homewood Suites located at 1921 Ayrsley Town Blvd, Charlotte NC. I had just checked out. I walked to my car and tried to start the engine but it wouldn't start. The manager Danny Helms walked out an gave me jump but it still did not start. He tested my starter and alternator and they were in good conditon. He then took the battery apart and cleaned it and then connected the battery. After he cleaned it, the car started. He went over and beyond his job duties and I was so thankful. Thanks again Danny.

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jason M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roswell, Georgia
Level Contributor
96 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
Reviewed November 3, 2011

Seems brand new, so you have to like that, there are a few places to eat in the multi use area called "Town of Ayrsley" that this hotel is located in, but didn't seem to be any shops open there. If this is the area in Charlotte that you need to be in and especially if you need a suite because you are staying for a while this hotel will be a good choice.

  • Stayed October 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank mazeyday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed October 8, 2011

Stay for about a week. Great comfortable place. The staff was excellent and the chef I believe his name was Matt was a breath of fresh air. I would hate to be near the people complaining about this place and the staff, seems they might have some issues they need to address themselves.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stevenane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mannheim, Germany
Level Contributor
149 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed September 26, 2011

Not too bad rooms except that no window opened and the hallways to the exist were very long. I felt entrapped and checked out much earlier than intended. - Cleaning personal did not really know what to do about the kitchen. - Room layout not thought through, in two rooms there was no space where I could let sit my suitcase without falling over it all the time. - Front desk was extremely rude when I wanted a proper address on my invoice and did finally not manage. - Also, though not hotel's fault, very loud with planes every couple of minutes. --- The good thing: well located (when you don't have to go uptown in the morning), you are in Ballantyne in 10 minutes.

  • Stayed August 2011, traveled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
3 Thank Matilda F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EddieStottlemyer, General Manager at Homewood Suites by Hilton Charlotte/Ayrsley, responded to this review, October 3, 2011
Thank you for your review of your past stay with us. I always appreciate hearing from our guests – including places of improvement. I apologize that the comfort of your stay was interrupted and I have taken your comments to our team to ensure that in the future we do a better job of cleaning the kitchen area. The next time you have the opportunity to travel to Charlotte I do hope that you will be our guest again – thank you for your review
Eddie Stottlemyer
General Manager
Homewood Suites Charlotte Ayrsley
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lebanon, Ohio
Level Contributor
48 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed September 4, 2011

Opened in March of '11...very nice and still smells new! Another reviewer noted how out of the way and small the elevator was which I also found to be strange. Room was nice, individual thermostats in living room and bedroom but have the wall units which kick on and off and are somewhat noisy. Comfortable beds. Breakfast didn't have the waffle iron and when I asked the attendant he said they had "specific rules about what could be offered on what day"....yeah right...I know for a fact that's not true. They can have a waffle iron going every day if they wanted to. Literally down the street from Carowinds so that's a nice plus. Pool was small but visible from the parking lot which was weird. Overall a good choice.

Room Tip: Ask for something on the top floor away from the street
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  • Stayed September 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank ncstewart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Charlotte/Ayrsley

Property: Homewood Suites by Hilton Charlotte/Ayrsley
Address: 1921 Ayrsley Town Blvd, Charlotte, NC 28273-4122
Phone Number:
Location: United States > North Carolina > Charlotte
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Charlotte
#2 Family Hotel in Charlotte
#4 Romantic Hotel in Charlotte
#7 Green Hotel in Charlotte
#14 Best Value Hotel in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Charlotte/Ayrsley 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Homewood Suites Charlotte/Ayrsley Hotel Charlotte

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