We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Studio Movie Grill (Prosperity Village)
Save
Review Highlights
Great Venue, but optimizations in execution are a MUST.

First time to the SMG - and we were very impressed upon entry. The theater is decorated... read more

Reviewed 4 weeks ago
Joy P
,
Harrisburg, North Carolina
Great time at the new Studio Movie Grill

Took the family to the new theater to watch Jumanji the next level. It is a good movie. The theater... read more

Reviewed December 30, 2019
Charmain D
,
Charlotte, North Carolina, United States
Read all 4 reviews
  
Top Selling Tours & Activities in and around Charlotte
from $27.00
More Info
from $77.03
More Info
from $38.00
More Info
from $54.00
More Info
Reviews (4)
Filter reviews
4 results
Traveler rating
1
1
0
1
1
Traveler type
Time of year
LanguageAll languages
Traveler rating
1
1
0
1
1
See what travelers are saying:
Selected filters
Filter
Updating list...
Reviewed 4 weeks ago

First time to the SMG - and we were very impressed upon entry. The theater is decorated beautifully with large reclining seats and clean bathrooms!

The food/drink service, however, feels chaotic. We interacted with 6 different people just to order, receive, and purchase a bottle of water, a large soda, and a large popcorn - all of which came out at different times. Then, when time to pay (during the movie), you have to verify the bill in a dimly lit atmosphere which causes everyone to turn on a cell phone light to see the bill. It's all very disruptive to watching the movie (multiply this if the people on either side of you order food/drinks).

It also seemed as if the sound wasn't balanced across the theater. We sat in the back row slightly right of center, and it seemed as if the speakers above our head were the only ones utilized - there was not that rich surround sound experience.

The customer experience would be much better if you could figure out how to minimize the number of disruptions a customer experiences - 1. assign areas to the servers, 2. assemble the order before delivery. 3. take payment when ordering (even seat side) or allow orders when checking in. 4. balance/address sound.

I was really hoping to love experience as the theater gives off a great vibe, prices seem more reasonable than the traditional theater, they offer a variety of food and a full bar, and the bathrooms are clean. However, the interruptions are just too distracting.

Date of experience: January 2020
Thank Joy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 30, 2019

Took the family to the new theater to watch Jumanji the next level. It is a good movie. The theater is new and everything is clean. The seats are comfortable. The service is great! The food is good too! We ate popcorn during the movie and sat at one of the tables afterwards to enjoy a family meal in the lounge/bar area. Will be returning. Unlike the theater in uptown Charlotte it is easy to park and walk into the movie.

Date of experience: December 2019
Thank Charmain D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 22, 2019 via mobile

If you have not visited our new Studio Movie Grill you are doing yourself a disservice. With an extensive food and drink menu you can sit back in your lounge chair, put your feet up and push a button to have an attendant come and take your order! The prices are reasonable and they have a daily discount.

There is a full bar and restaurant area in the lobby if you want to eat and/or drink before or after the show. This is a great place to go for a wonderful movie experience.

Date of experience: December 2019
Thank Bcardos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.