We stopped in with no hotel reservation and they were sold out of regular rooms so they offered us an upgraded room for the regular price (btw- they didn't tell us it was an upgraded room but for $99 we had an amazing room with a kitchen and great view). Every staff member we encountered, from reception, doormen to cleaning staff was polite and friendly. Rooms were clean and had modern decor. The bathrooms were clean with a nice shower( good water pressure and roomy), the shower and toilet were separate from the sink and vanity area. Bed was comfy.
- Official Description (provided by the hotel):
- The Hyatt house Charlotte Center City blends urban chic with the convenience of guest-empowered travel thru intelligent design, stress-free service and free-flowing amenities. Its 163 smartly designed guestrooms + suites feature flat panel TVs, MP3 docking stations and waffle terry bathrobes while free details include breakfast with made-to-order omelets, Starbucks brewed coffee and WI-FI throughout. Sample small plates, sip and socialize at the HBAR or Rooftop Terrace with lounge pool, alluring fireplace and cozy seating. Conveniently located adjacent to Time Warner Cable Arena. ... more less
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