I stayed here during thanksgiving visiting family. We had a king size bed room and were very impressed by the amenities. There was a full frig, a stove, and all the kitchenware you would need minus a wine opener (which is all we really needed)... the bed was very comfortable and had a full couch, the breakfast buffet was on the 1st floor restaurant and was very very good, they had an omelette bar also. Mostly they had scrambled eggs, sausage or bacon, french toast or pancakes. A tub in the room instead of a standup shower would have been icing on the cake. Staff weren't THAT hospitable for the amenities that they had. One staff member told us they were all out of the board games that they had advertised, the next person told us they never had any games. They weren't very helpful with recommendations or seemed to know the area very well. Also, they didn't have much on tourist info at the front desk or in the room. They have a pool but it's outdoors, and it was open with the jets running so i'm guessing it was intended to be used but the water was not that warm. Oh and parking is $22 a day and it's valet, which was kind of annoying. It's very close to the downtown area and restaurants ... although it was very cold when we were there so the walk to a few places seemed very far and most of the restaurants don't have parking. The epicentre is a block away.
- Official Description (provided by the hotel):
- The Hyatt house Charlotte Center City blends urban chic with the convenience of guest-empowered travel thru intelligent design, stress-free service and free-flowing amenities. Its 163 smartly designed guestrooms + suites feature flat panel TVs, MP3 docking stations and waffle terry bathrobes while free details include breakfast with made-to-order omelets, Starbucks brewed coffee and WI-FI throughout. Sample small plates, sip and socialize at the HBAR or Rooftop Terrace with lounge pool, alluring fireplace and cozy seating. Conveniently located adjacent to Time Warner Cable Arena. ... more less
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