While planning a business trip to Charlotte (meetings at the Convention Center) I found this place. I contacted the sales director (Matthew Allen, posts here frequently) to verify that I'd be eligible for a government rate. As a state employee, sometimes hotels will allow me the gov't rate, other times it's only for federal employees. Matthew responded quickly and positively, so I booked that great rate (and had no trouble at checkin.)
This was a fabulous, modern and sleek, friendly hotel. An easy 5-6 block walk to the convention center, and the NASCAR Hall of Fame. A slightly longer walk to the Mint Museum (Uptown), but still a very pleasant walk in gorgeous weather. Close proximity to plenty of bars, restaurants, and shops. Felt very safe in the area. Went to a Charlotte Checkers (minor-league hockey) game one night, and it was great to be right next door to the arena.
Hotel itself was fantastic. My room was on the 14th floor. L-shaped, with the kitchenette immediately on the left as you walk in, with the couch/coffee table in front of you, and a window giving a pretty view of the arena and the skyline beyond. Off to the left was the very comfortable king-size bed, and the large flat-screen TV on the dresser pivots to face either the sofa or the bed. Around the corner was the large bathroom, with a big vanity, large closet, and then separate toilet/shower room, separated with a pocket door. Shower was large, and water pressure and temperature were both great.
I had a late dinner at the lobby's H-Bar on my first night. Though I didn't sit down until 10:40, and the bar/restaurant closes at 11 during the week, the staff made sure I got the food and drink I needed before closing down for the night. Super friendly.
Had breakfast there two of my three mornings. Omelette station was a great perk, and all the food was hot and fresh. Very comfortable lobby area -- on my last day, I left my baggage with the front desk and explored the area a bit. On my return, I had about an hour wait before my ride to the airport, and I lounged in the lobby, finding a convenient AC outlet so I could charge my dying phone.
Would gladly stay here again, either on my own or with my family on a tourist trip. Really great place -- first time I'd stayed at a Hyatt House, but I'll be looking for this brand in the future.
Only negative, and clearly not the hotel's fault: the city of Charlotte was doing some construction work on Trade Street immediately in front of the property. Road was dug up, then repaved, making it difficult to cross the street in front of the hotel, and making a rather unpleasant odor. Again, nothing the hotel could do about this; and I felt bad for the desk staff, having to smell that asphalt all day.
- Official Description (provided by the hotel):
- The Hyatt house Charlotte Center City blends urban chic with the convenience of guest-empowered travel thru intelligent design, stress-free service and free-flowing amenities. Its 163 smartly designed guestrooms + suites feature flat panel TVs, MP3 docking stations and waffle terry bathrobes while free details include breakfast with made-to-order omelets, Starbucks brewed coffee and WI-FI throughout. Sample small plates, sip and socialize at the HBAR or Rooftop Terrace with lounge pool, alluring fireplace and cozy seating. Conveniently located adjacent to Time Warner Cable Arena. ... more less
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