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Fairfield Inn & Suites Charlotte Matthews
Ranked #38 of 177 Hotels in Charlotte
Certificate of Excellence
Austin, Texas
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Would stay here again”
5 of 5 bubbles Reviewed September 17, 2013

Although I rarely stay at Fafirfield since it's at the bottom of the Marriott food chain, I was pleasantly surprised by this property. The best part was the front desk staff...all of them! So friendly and helpful and personable. How refreshing. Also, the property looks new or newly remodeled, and smelled clean and fresh. I just wish it had better sound insulation so I didn't have to hear every coming and going of all of my neighbors, early and late.

Room Tip: Get on top floor if possible so you don't hear people stomping on you all day/night.
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KNichols528
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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400 reviews from our community

Traveler rating
    276
    87
    19
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
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English first
Murfreesboro, Tennessee
Level Contributor
3 reviews
5 of 5 bubbles Reviewed September 16, 2013

My wife and I made reservation for a group of 8 people for a business convention and this hotel was the perfect fit. The rooms were very clean and the staff was so friendly, helpful, and accommodating and was always greeted with a smile. No problems obtaining extra towels. Breakfast had good variety of items which fit our group perfectly since we were always on the go early each day. We also love the location and will definitely reserve this hotel again!!!!!

Room Tip: We stayed in Room 206 and Room 211. Both rooms were very good but Room 211 had more room space. Ha...
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Don5143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nc
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed September 16, 2013

We arrived during a weekend where the hotel was completely full. Despite this, our room and hall on the 4th floor was quiet. The staff is wonderfully friendly, and they go out of their way to make sure you are happy. The room we were in had 2 queen beds, with comfortable sheets, a fresh duvet cover, and 4 pillows for each bed. The shower was strong, and the toiletries were the same as other Fairfields (Paul Mitchell shampoo/conditioner, Citrus soaps, makeup remover towelette). The hair dryer was new and worked well. The room had a mini-fridge, microwave, small coffee maker - everything we needed to store drinks and snacks. The wireless internet was free, but only moderate (slow download speed), but this could be because the hotel was full. A wired option is also provided free in-room. The morning breakfast was good, with a selection sure to please almost anyone - scrambled eggs, sausage, hard-boiled eggs, cereals, waffle maker, pastries, juices, coffee, yogurt, milk. The hotel was situated between a Sun Suites and Best Western, and is easily the nicest in the area.

Room Tip: The 4th floor was very quiet, even near the elevator.
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aeflynn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hartford, Connecticut
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 15, 2013

My wife and I stayed at the Fairfield recently while investigating the surrounding area for a new home. Our first introduction of the hotel was with Wes and Morgan at the front desk. They both were very friendly and accommodating. The room was very clean and comfortable, all of the staff were very friendly and very outgoing. Despite the fact that the location is right off a very very very busy highway - you could not hear any noise from the highway nor surrounding hotels. I was very surprised and pleased with this Fairfield as it seemed to have more going for it, than the Courtyard we stayed in Raleigh the previous night. I can go on and on about this hotel - but one thing is for sure when we are back in the area - THIS IS THE HOTEL WE WILL BE STAYING AT! WE HIGHLY RECOMMEND YOU DO AS WELL.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paccow5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton, Virginia
Level Contributor
87 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed September 14, 2013

This property is very well maintained. It is located outside of the city along a busy boulevard, but it's situated far enough away that you don't hear the traffic noise. It shares the same drive as a Best Western, Chili's and Sun Suites (their guests were loud as they have balconies outside the room). The Fairfield's staff is extremely friendly and eager to help. Great value for the money.

Room Tip: Save money when visiting Charlotte and stay in Matthew County. There is a Chili's Restaurant on...
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mrs K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doha, Qatar
Level Contributor
552 reviews
143 hotel reviews
common_n_hotel_reviews_1bd8 209 helpful votes
4 of 5 bubbles Reviewed September 14, 2013

it a good example of the Marriott quality of chains. rooms are clean, the service and staff are all very helpful and kind. Breakfast is well laid out with good options. The gym and pool are sufficient and well maintained. all around good experience

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank B787skipper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed September 9, 2013

Our room was clean and comfortable. Staff was very friendly and helpful. The hotel lobby was
so beautiful we had to take some family photos there! Kids enjoyed the pool. We ate our breakfast outside on the deck, which was really relaxing. Great place to stay!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank churchmice_5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Charlotte Matthews

Property: Fairfield Inn & Suites Charlotte Matthews
Address: 8540 E Independence Blvd, Charlotte, NC 28227-7783
Phone Number:
Location: United States > North Carolina > Charlotte > East Forest
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Best Value Hotel in Charlotte
#19 Business Hotel in Charlotte
#22 Romantic Hotel in Charlotte
#27 Family Hotel in Charlotte
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Charlotte Matthews 2.5*
Number of rooms: 94
Official Description (provided by the hotel):
Our Fairfield Inn & Suites is located 10 minutes from the heart of Charlotte! Come visit us and enjoy our spacious rooms, contemporary design and friendly staff. Our hotel features complimentary breakfast and Wi-Fi, a unique outside patio equipped with a fireplace and grill, indoor pool and fitness center. We also have a 1000 sq. ft. meeting room that can cater to your next event or business meeting. We hope to see you soon! ... more   less 
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Also Known As:
Fairfield Inn And Suites Charlotte Matthews
Fairfield Inn & Suites Charlotte Matthews Hotel Charlotte

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