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“Great value and Great people”

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Aloft Charlotte Ballantyne
Ranked #44 of 178 Hotels in Charlotte
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed April 28, 2013

I've been staying at the Aloft Ballantyne on and off for six months for business and I have really enjoyed staying at the hotel. While the decor and music are a little too trendy/modern for my tastes, the rooms are comfortable and the staff is incredibly friendly and helpful. Nearly the entire staff memorized my name by my second trip and were all sincerely interested in making me as comfortable as could be in my home-away-from-home. Mena and Hugh are especially helpful and friendly and two of the nicest guys you could ask for as front desk managers. On a functional level, the rooms are small but well designed and the beds are very comfortable.

Room Tip: Ask for a room facing out, as the rooms above the interior courtyard can be noisy
  • Stayed: April 2013, traveled on business
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Thank Chris A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LindseyVDK, Guest Relations Manager at Aloft Charlotte Ballantyne, responded to this reviewResponded May 1, 2013

Hi ChrisA!

Thanks so much for your feedback and loyalty. We're happy you've made Aloft your home-away-from-home while traveling to Ballantyne for business, and that our staff has exceeded your expectations. We'll be sure to congratulate our staff, particularly Mena and Hugh, for a job well done!

We look forward to your next visit - see you soon!

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Reviews (366)
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225 - 231 of 366 reviews

Reviewed April 23, 2013

The Aloft is in my favorite area of Charlotte. Stores and restaurants are plentiful in this area and many are in walking distance from the Aloft. The rooms are very modern and minimalist in design. My room was spotless and the bed was super comfortable. The lobby is spacious with many different seating areas. I spent quite a bit of time there and found it very relaxing. The state of the art gym and indoor heated pool are immaculate. The bar had live music and was very comfortable. The staff goes out of there way to make you feel welcome. I visit Charlotte at least 4 times a year and this is my favorite hotel.

Room Tip: I like being on one of the upper floors with a view of the golf course.
  • Stayed: January 2013, traveled solo
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Thank Dennis W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LindseyVDK, Guest Relations Manager at Aloft Charlotte Ballantyne, responded to this reviewResponded April 26, 2013

Thanks floridaskater2003 for the kind words! We're happy to hear you enjoyed your recent stay here with us, and are proud that Aloft is your favorite hotel in Charlotte! We're glad you enjoyed our comfortable rooms, and that you made good use of our lobby and fitness center. Also happy to hear our staff made you feel so welcome - this is a top priority for us!

Thanks again, and we hope you'll come see us again next time you're in Charlotte!

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Reviewed April 22, 2013

Wow, WXYZ bar has great specials on Sundays! The hotel has great views of Ballantyne Golf and Resort! They are also pet friendly, for a small fee! Great location, in the heart of Ballantyne! Very clean rooms, with very stylish bathrooms. They even have a indoor pool, with a pool table in the lobby! If you are in at the WXYZ bar during your stay ....ask for Matt he always makes you feel welcome! All the staff has smiles and is willing to make your stay comfortable!

Stayed: April 2013, traveled as a couple
1  Thank Yehbut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LindseyVDK, Guest Relations Manager at Aloft Charlotte Ballantyne, responded to this reviewResponded April 26, 2013

Hi Yehbut,

Thanks so much for staying with us on your trip to Ballantyne, and for sharing these great comments! We're thrilled you enjoyed your stay and enjoyed our service, amenities, and location. We will be sure to congratulate Matt and the rest of the staff for making you feel at home.

Thanks again for sharing and we hope to see you again soon!

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Reviewed April 17, 2013

I stayed here for 3 nights in March and was very pleased with the attentive service and quality of the room. The free wifi worked very well and the bed was large and comfy. There was a pool which though I don't use seemed popular. The hip bar / restaurant had live music on a couple of evenings. There are loads of local restaurants nearby and the front desk was extremely helpful in recommending suitable venues. Good choice for families / couples and business trips.

Stayed: March 2013, traveled on business
Thank Chris L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LindseyVDK, Guest Relations Manager at Aloft Charlotte Ballantyne, responded to this reviewResponded April 23, 2013

Hi chrisleighbrowne,

So glad you enjoyed your recent stay here at Aloft Charlotte Ballantyne. It's our goal to deliver great experiences, so we love hearing such great feedback on our service and amenities. Thanks so much for taking the time to share this feedback, and come see us again next time you're in town!

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Reviewed April 12, 2013

I had been checking room rates for about a month and finally there was a AAA rate for 30% off. Upon arriving, the interior was very modern and clean. Instead of a traditional check-in area, there is a small round check-in, just inside the main doors. I was given a 1st floor room and the room was furnished nicely and very spacious. The only drawback was the dog next door barking, as the hotel allows pets. The hotel fortunately had another available on the 3rd floor and recaccomodated me. The hotel had an excersise room, indoor pool and the lounge chairs were very soft and cozy. There is a bar, just off the lobby. Breakast is not included, but guests can pay for a meal. I would recommend staying here and if you are not fond of being near pets, request a room away from pet friendly rooms.

  • Stayed: April 2013, traveled solo
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2  Thank borntotravel863
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LindseyVDK, Guest Relations Manager at Aloft Charlotte Ballantyne, responded to this reviewResponded April 19, 2013

Hi borntotravel863,
Thanks so much for sharing your feedback! We're glad you enjoyed your stay and that you found this great AAA deal.

We love our pet guests, but also know how disruptive barking can be and are glad we were able to move you to a room on a pet-free floor. On your next visit, we'll be happy to place you in one of these rooms at check-in - you can even contact us in advance and we'll pre-book you on a pet-free floor!

Thanks for staying with us and sharing your comments. We look forward to your next visit!

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Reviewed April 8, 2013

Love love love Aloft! Its a different, and welcome to this seasoned traveler, hotel paradigm. All decor is contemporary/modern and its very clean. The lobby is friendly with many seating areas and even a ticker tape running around the ceiling border. Pool table near the bar. We didn't get any food there, so no comment in that regard. The "lifts" were cozy, and one of our family's favorite spaces. Look down and you will see why.
The room was ultra efficient with space, easy plug ins and a big flat screen TV. The closet and bathroom space were extra clean with modern lines. The shower was a shower! Not a tub! I hope you can see in the pictures how cool it was.

  • Stayed: April 2013, traveled with family
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Thank Sherri S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LindseyVDK, Guest Relations Manager at Aloft Charlotte Ballantyne, responded to this reviewResponded April 15, 2013

Hello Sherri S,
It's wonderful to hear such glowing comments from a seasoned traveler such as yourself! We're so happy you loved Aloft, and appreciate you taking the time to share. Hope to see you and your family again soon.

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Reviewed April 8, 2013

We stayed at Aloft for two nights this past weekend and it was a very good experience. The price was reasonable, the room was very clean and efficiently designed. The style is ultra-modern. The room was very small, but because the design was good we were not inconvenienced by the size. The hotel offers a nice bar downstairs and some simple food at reasonable prices. We did not use the pool, but it looked nice. There were two standouts for us: service was excellent (the young man at the desk even remembered my husband's name) and the bed was very comfortable. Usually we do not sleep well in hotel beds, especially the first night. But, both nights we found the bed to be really comfortable and we were able to sleep. We would stay here again (and probably will in the near future). The location is great if you need to be in the Ballantyne area. This is not a luxury hotel, but it is reasonably priced, clean, comfortable, solicitous staff and very convenient. It would probably really appeal to stylish young people, and it kind of made us middle-aged folks feel rather hip. :)

  • Stayed: April 2013, traveled on business
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Thank KathyDG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LindseyVDK, Guest Relations Manager at Aloft Charlotte Ballantyne, responded to this reviewResponded April 15, 2013

Hello KathyDG,
Thank you for taking the time to share your feedback on your recent stay, and for the kind words! We pride ourselves on delivering excellent service, and are glad that's what you experienced. We're also happy to hear that you enjoyed our hotel and amenities, and hope you'll come see us again next time you're in Ballantyne!

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Additional Information about Aloft Charlotte Ballantyne

Address: 13139 Ballantyne Corporate Pl, Charlotte, NC 28277-2840
Phone Number:
Location: United States > North Carolina > Charlotte
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Charlotte
#28 Business Hotel in Charlotte
#30 Family Hotel in Charlotte
#30 Romantic Hotel in Charlotte
Price Range: $124 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Charlotte Ballantyne 3*
Number of rooms: 136
Official Description (provided by the hotel):
Celebrate your style at Aloft Charlotte Ballantyne Hotel, set along the grassy greens of The Golf Club at Ballantyne in an upscale lifestyle community, and in the heart of Ballantyne Corporate Park. ... more   less 
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Also Known As:
Aloft Charlotte Ballantyne Hotel Charlotte

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